UKG Ready HR Lead

Job description

We Are: We are a global collective of innovators, applying “the New” every day to improve the way the world works and lives. “New” is not simply staying ahead of the curve—it’s redefining it. We operate at the intersection of the impossible and the transformative, turning bold ideas into meaningful outcomes where they matter most. Join us to help clients unlock hidden value and deliver innovative, impactful solutions. With access to cutting-edge tools, continuous learning opportunities, and a global network of diverse talent, we drive success through a modern business architecture that challenges conventional practices. Our expertise spans more than 40 industries across 120+ countries, impacting millions of lives every day. You Are: An experienced UKG HR Lead with a strong track record of delivery, a passion for continuous learning, and a drive to grow and scale our Technology & Operations (T&O) UKG business. You bring deep functional expertise, leadership capability, and a proactive mindset to support both clients and internal teams. The Work: As a UKG HR Lead & Escalation Manager, you will partner closely with cross-functional teams to help clients fully realize the value of their workforce management investment. You will play a key role in guiding operations, improving processes, and ensuring governance and compliance across client environments. Your responsibilities will include: Supporting and enabling team members to deliver high-quality solutions Leading the rollout of new processes and identifying opportunities to improve existing workflows Conducting audits to drive efficiency, accuracy, and compliance Maintaining governance standards and facilitating administrative oversight Job Responsibilities: Functional Knowledge: Strong experience with HR processes Escalation Management: Ability to support all aspects of configuration, implementation, enhancement, and escalations Documentation & Training: Develop comprehensive functional and technical documentation, including training materials and implementation plans Data Analysis & Communication: Analyze complex data sets and present insights in a clear, compelling manner to stakeholders Thought Leadership: Drive continuous improvement by developing new processes, methodologies, and tools based on practical experience and best practices Team Development: Provide mentorship and knowledge transfer to consulting teams Governance & Compliance: Lead escalation governance meetings and ensure all reporting and compliance requirements are met Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here’s What You Need: Minimum of 3 years of hands-on experience with UKG Ready HR Core and Value Add Modules (Performance, Compensation, Benefits, People Analytics, ACA, and Learning) Minimum of 3 years of advanced experience in U.S. HR compliance, including federal regulations and best practices Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience Bonus Points If: You have team lead experience You have experience working with offshore teammates You have UKG Ready Certifications You have led customer escalations Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/20/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $70,350 to $196,000 Colorado $63,800 to $169,300 Connecticut $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maine $54,400 to $144,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York $66,300 to $196,000 New Jersey $68,000 to $196,000 Ohio $59,100 to $156,800 Virginia $59,100 to $180,300 Washington $80,200 to $180,300 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more