Talent Acquisition Analyst (Shift Operations)

Job description

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary The Talent Acquisition Analyst role delivers high-touch recruiter support while driving operational scale across global talent acquisition. The role is expected to work in shifts aligned to support recruiters based globally. This role partners 1:2 with Senior Global Recruiters to manage candidate pipelines, proactive sourcing, and candidate delivery. Expanding beyond requisition execution, you will serve as a functional operations lead—driving adoption and change management for AI recruiting platforms, authoring sustainable SOPs, auditing process compliance, and coaching contract team members. Job Responsibilities Core Execution & Recruiter Enablement:Partner directly with 2 Senior Global Recruiters to execute front-end recruitment workflows, reclaiming 30–40% of recruiter bandwidth. Conduct targeted passive sourcing, candidate screening, application triage, and referral management across complex global requisitions. Maintain candidate pipelines and deliver a high-touch, world-class candidate experience. AI Adoption, Tool Optimization & SOP Governance:Drive change management, adoption, and best practices for enterprise AI and TA platforms (HiredScore, Paradox, LinkedIn Hiring Assistant / LiHA). Utilize AI-driven tools to streamline recruiter workflows, automate candidate engagement, and accelerate talent discovery. Author, maintain, and continuously audit Standard Operating Procedures (SOPs) and playbooks to ensure global process governance and maximum tool ROI. Data Quality & Process Analytics:Serve as the ATS/CRM Subject Matter Expert (Greenhouse/Workday/Lever); audit pipeline data hygiene and compliance across the team. Evaluate recruitment metrics (stage pass-through rates, time-to-fill, sourcing channel ROI) to identify friction points and implement workflow improvements. Stakeholder Calibration & New Joiner Mentorship:Co-lead requisition intake calls alongside recruiters to define candidate personas, scorecards, and hiring timelines. Educate hiring teams and interview panels on structured interviewing, evaluation criteria, and unbiased candidate assessment. Onboard, train, and mentor incoming recruiting specialists, balancing workload distribution across the pod. Qualifications Required Qualifications Ability to work aligned global hours as needed. 3+ years of hands-on experience in Recruiting Operations, Sourcing, or Front-End Recruiting supporting global high-volume pipelines. Proven track record in direct recruiter support (sourcing passive talent, candidate screening, pipeline management). Practical experience driving adoption, authoring SOPs, or optimizing workflows for AI recruiting platforms (HiredScore, Paradox, LiHA, or similar). Strong hands-on proficiency with enterprise ATS/CRM platforms (Greenhouse, Workday, Lever) and LinkedIn Recruiter. Preferred Qualifications Recruitment experience within Cybersecurity, SaaS, or Cloud Tech environments preferred. Analytical mindset with experience auditing ATS data integrity and tracking recruiting operational metrics. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.