Global Internal Communications Manager Enterprise Transformation London Bankside London London United Kingdom

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. About the role The Global Internal Communications Team leads the development and successful delivery of Haleon’s company-wide internal communication strategy. Driving communications at a global level and supporting the Executive Team and senior leaders across the organisation, the team plays a key role in building colleague understanding and engagement with Haleon’s ambitions, priorities, leadership, and culture. The Enterprise Transformation Programme is a multi-year journey focused on transforming the Haleon business. Enabled by SAP S/4HANA, it aims to build an organisation that is Wired for Excellence and deliver our Win as One Strategy. The programme will strengthen the heartbeat of our business, enabling Haleon to become more agile, efficient, and innovative while positioning the company for future growth through continuous improvement. This roles plays a critical part in making that ambition a reality. Working closely with the Senior Manager, Global Internal Communications – Enterprise Transformation and Global Head of Internal Communications, this role will support the development and delivery of strategic communications and engagement activities that build awareness, understanding and confidence throughout the transformation journey. As a key partner to programme leaders, change colleagues and stakeholders across the business, the role will help bring the transformation to life through compelling storytelling, leadership communications, engagement activity, and effective channel management. The successful candidate will be comfortable translating complex programme, process, and technology concepts into clear, relevant, and engaging communications for colleagues around the world. They will be comfortable working across multiple priorities simultaneously and adapting quickly to changing business needs. It is an exciting opportunity for an experienced communications professional who enjoys both strategic thinking and hands-on delivery, thrives in a fast-paced environment and can quickly build strong stakeholder relationships. Role and responsibilities Communications & engagement * Support the Senior Manager and Global Head of Internal Communications in developing and delivering an integrated communications and engagement strategy aligned to transformation milestones, business priorities and Haleon’s Win as One Strategy. * Support the development and execution of communication plans that support key programme activities including programme mobilisation, design, readiness, deployment, and adoption phases. * Support on the creation and maintenance of a compelling programme narrative and messaging framework that help colleagues understand the purpose, progress, and impact of the transformation. * Build awareness, understanding and engagement with the transformation programme by developing audience-focused communications and engagement activities. * Work closely with programme leaders to ensure consistent, clear, and timely communication across all phases of the transformation. * Support leaders and key stakeholders with presentations, talking points, Q&As, leadership messages and engagement materials. * Partner with Change Management colleagues to ensure communications and engagement activity supports business readiness and reflects stakeholder needs and programme priorities. * Help identify communications risks, emerging themes, and feedback, recommending actions that improve colleague understanding and engagement. * Support the development and delivery of enterprise-wide campaigns, virtual events, townhalls and engagement activities connected to the programme. * Develop communication toolkits and assets that can be adapted and used by Operating Units, functions, and markets. * Encourage adoption of new ways of working, strengthen connection, and reinforce desired behaviours and culture. * Work in partnership with colleagues across Global Internal Communications to ensure a joined-up approach to enterprise and functional communications. * Measure communications effectiveness through engagement metrics, feedback, and insights, using findings to continuously improve activity and outcomes. Storytelling & content * Turn complex programme, process, technology and business information into engagement and accessible content. * Develop high-quality internal communications content including announcements, articles, presentations, FAQs, leadership communications, briefing materials, and campaign assets. * Identify and develop employee stories that demonstrate transformation progress, business benefits, collaboration, innovation, and new ways of working. * Support development of multimedia content including video, infographics, and digital communications assets. * Ensure communications are tailored appropriately for different audience groups and stakeholder needs. Channels * Work in close partnership with other members of the Global Internal Communications Team responsible for global internal channels to ensure fully integrated and aligned approach. * Manage the use of internal communications channels for transformation content, ensuring output is timely, accurate, and well-presented. * Follow established channel strategies, templates and governance and support continuous improvement by sharing feedback and insight on channel effectiveness. * Adapt communications and content for different channels and formats as required. Collaboration and team contribution * Work closely with the Global Head of Internal Communications and wider Global Internal Communications Team to ensure a consistent approach. * Contribute to shared tools, templates, and ways of working – not only across Global Internal Communications but the wider Global Communications Team and Corporate Affairs Function. * Support a collaborative and high-performing team environment. Why you? Essential experience * Strong knowledge of and experience of internal communications, employee engagement, and strategic communications. * Experience supporting large-scale, complex transformation programmes, organisational change, or business-critical initiatives, including communications that drive understanding, engagement, and adoption. * Proven experience partnering with business leaders and stakeholders to provide strategic communications counsel. * Comfortable working in a dynamic, fast-paced environment with changing priorities and demands. * Proven experience developing and delivering internal communications and engagement strategies aligned to business priorities including robust measurement. * Strong track record of translating complex business topics into clear, engaging communications for diverse audiences. * Strong verbal and written and editing skills, with the ability to produce clear, engaging, and effective content across a range of formats. * Excellent stakeholder management and influencing skills with a proven ability to operate in an advisory capacity with all levels to achieve good outcomes and influence effectively across a matrix organisation. * Strong planning and project management capability, with the ability to manag