Network Operations Center Analyst

Job description

Your Job The Networking Operations Center Analyst will report to the Supervisor of the MIBS and will be part of a global team that is the first line of response for Facility Technologies Team. The NOC Analyst will work with colleagues towards resolving complex issues with innovative and efficient solutions. Our Team The Network Operations Center (NOC) Analyst will be part of a global team supporting Molex’s Facilities Technology operations . This role will be responsible for monitoring and supporting critical technology infrastructure, helping ensure reliable and efficient operations across Molex facilities globally. What You Will Do Monitoring global network, data center, and facility systems through real-time dashboards and alerting tools. Performing first-level triage on incidents and escalating issues based on severity and predefined workflows. Coordinating with vendors and onsite technicians during maintenance, deployments, or outages. Managing security and access requests while maintaining accurate audit records. Overseeing application and batch job executions, including initiating restarts when required. Documenting incidents, environmental alerts, and access-related events with clear and timely updates. Supporting operations across multiple time zones as part of a small, collaborative NOC team. Continuously learning new tools, technologies, and automation methods to enhance operational efficiency. Who You Are (Basic Qualifications) Excellent communication and interpersonal skills. 1+ years supporting a Network environment/Windows OS. Strong fundamental knowledge of Windows Servers, DHCP, DNS Excellent technical, diagnostic, and troubleshooting skills. Experience working with ticketing systems (i.e. Service Now) Basic knowledge with network monitoring tools. What Will Put You Ahead · Knowledge of Data Center technologies - including environmental monitoring, structured cabling, power/cooling systems, and facility-IT integrations. · Exposure to Physical Security systems - CCTV, Access Control, security platforms, and integrated low-voltage systems. · Scripting & automation proficiency - Python, PowerShell, or Bash for monitoring, alerting, workflow automation, and predictive maintenance. · Experience with AI-driven tools - creating or supporting chatbots, automated support workflows, or AI-based maintenance scripts. · Hands-on experience with Audio/Video, IPTV, and converged facility technology systems. · Mechanical, Electrical, or Electronics engineering background - especially with BMS, environmental sensors, or facility equipment integration At Molex, we believe in the transformative power of creating connections. Obstacles become opportunity through innovation, engineering expertise, collaborative customer experiences and industry-leading interconnect solutions. Alongside our customers, we’re bridging borders between patients and medical providers, creating safer and smarter industrial environments, turning mobile devices into hubs of on-demand information and enabling data centers to support it all. Together, we are Creating Connections for Life. Apply now Share Email Facebook X LinkedIn