SeniorAdministrator Terraform, Python, JenKins

Job description

As a Senior Administrator in Tools & Automation, you will play a critical role in delivering advanced technical support and troubleshooting solutions. Your expertise in Terraform and PowerShell will be essential in conducting root cause analyses and implementing effective resolutions, ensuring high customer satisfaction and adherence to quality standards. Key Responsibilities 1. Provide Advanced Technical Support By Utilizing Terraform And Powershell To Automate Infrastructure Provisioning And Manage Configurations, Ensuring Compliance With Quality Standards And Regulatory Requirements. 2. Troubleshoot Complex Incidents Escalated By Analysts, Performing Root Cause Analysis And Implementing Effective Solutions To Resolve Technical And Security Issues Promptly. 3. Participate In Value-Adding Activities Such As Updating And Managing The Knowledge Base, Training New Team Members, And Coaching Analysts To Enhance Team Capabilities. 4. Manage And Resolve Complex Support Tickets Within Agreed Slas, Collaborating With Cross-Functional Support Teams To Ensure Operational Efficiency And Robust Security Posture. 5. Drive Positive Customer Experience And Satisfaction By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Proactively Mitigating Security Threats. Skill Requirements 1. Proficiency In Terraform For Infrastructure As Code And Automation. 2. Strong Understanding Of Powershell For Scripting And Automation Tasks. 3. Familiarity With Jenkins For Continuous Integration/Continuous Deployment (Ci/Cd) Practices. 4. Knowledge Of Python For Developing Automation Scripts And Tools. 5. Solid Understanding Of Incident Management And Root Cause Analysis Methodologies. Other Requirements 1. Optional But Valuable Certifications: Hashicorp Certified Terraform Associate, Microsoft Certified: Powershell Fundamentals Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. 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