Senior Platform Hiring Partner

Job description

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team The Platform Hiring Team (PHT) is building a centralized, technology-enabled hiring engine for repeatable, high-volume roles across supported DoorDash, Deliveroo and Wolt businesses. You'll join Platform Hiring Operations, PHT's business-facing team. This team owns demand, market context, and pipeline health: translating business needs into hiring plans, keeping stakeholders ahead of risk, and clearing blockers before they reach the execution team. About the Role You'll own business readiness, attraction, and pipeline health for Courier hiring across the business, a new area for Platform Hiring. You'll translate business needs into hiring plans, validate demand against strategy and cost, coordinate Marketing and sourcing partners, activate roles when requirements are complete, and monitor progress against hiring dates. As the senior business-facing partner for Courier, you'll advise business leaders on hiring strategy, market conditions, timing, location, quality, and delivery trade-offs using funnel and talent-market evidence. When pipeline volume declines, you'll coordinate targeted sourcing interventions and ensure the execution team has sufficient pipeline. You'll proactively coordinate blockers across onboarding, background checks, training capacity, HR, and local operations. You'll also identify recurring friction and work with the Platform Hiring Manager and PM Team on scalable improvements, automation, and AI adoption. You're excited about this opportunity because you will Own the end-to-end business partnership for Courier hiring, from demand validation through pipeline health and hiring delivery. Establish and continuously improve the Platform Hiring operating model for a new hiring area. Collect, validate, and translate hiring demand against workforce strategy, timing, market conditions, and cost expectations. Set up approved headcount and role requirements in the active hiring platform. Own relationships with Marketing, Employer Brand, sourcing, and relevant operational partners to build an effective top-of-funnel strategy. Use historical funnel performance and talent-market data to establish the sourcing and application volume required for delivery. Activate roles with the Platform Hiring team and maintain clear handoffs, service expectations, and priorities. Monitor pipeline health, conversion, drop-off, and hiring dates, providing proactive business updates and surfacing risks early. Advise business leaders on hiring strategy, attraction, market conditions, location, timing, quality, and delivery trade-offs using funnel and talent-market evidence. Deploy targeted sourcing interventions or coordinate specialist sourcing support when pipeline volume declines. Coordinate across operations, HR, Workforce Planning, Marketing, Learning and Development, onboarding, and other partners to resolve hiring dependencies. Own market and business exceptions that require context beyond the standard platform workflow. Support approved candidate-facing exceptions, including local-language communication, offer delivery, or low-volume work, while maintaining the standard platform workflow wherever possible. Identify recurring friction and bring evidence, volume, impact, and recommended solutions to the Platform Hiring Manager and PM Team. Identify automation and AI use cases, adopt approved solutions, and track their impact on manual work, decision speed, and hiring delivery.</li&g