Senior Analyst, Data Collection Programs

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Data Collection Programs Program Overview The Enterprise Data Quality (EDQ) team within the AI and Data Office is responsible for developing Mastercard’s data quality program and driving data quality improvements. We ensure data is of the highest quality and is fit-for purpose to support business and analytic uses. Our team designs controls and solutions that help protect the integrity of the network. We collaborate with regional and global product teams, as well as Services Technology, to identify and prioritize data quality investments throughout the lifecycle of our business. This includes working with standards governing bodies such as ISO to plan implementation and adoption of data formats and other standards. Additionally, the team works with tech and product to identify, plan mitigations and remediate all manner of data quality issues. The team is also responsible for the management of key data assets and capabilities supporting DQ, such as our merchant location and company master data, and the Enterprise Data Quality tooling used to profile and monitor data. Finally, the team works to launch data quality programs that enforce data quality of data coming into the ecosystem. Role Overview As a Senior Analyst, Data Collections Programs within the Enterprise Data Quality team, you will play a key role in driving reporting, compliance, and program management initiatives. You will collaborate across Product, Data, Customer Success, Pricing, and Engineering teams to deliver reporting solutions, manage program execution, and generate actionable insights that support strategic decision-making and operational excellence. Key Responsibilities • Coordinate planning and execution of GCO reporting and compliance initiatives • Partner with business stakeholders to gather, analyze, validate, and document business requirements, use cases, and functional specifications to support solution design and implementation • Develop project plans and drive delivery of small to medium-sized initiatives across a matrixed organization as an individual contributor • Create and maintain comprehensive business, process, and functional documentation to support product development, reporting enhancements, and process improvement initiatives • Monitor program progress, dependencies, risks, and key milestones to ensure timely execution and successful delivery of strategic initiatives • Generate insights and data-driven recommendations to support customer outreach prioritization, program performance management, and investigation of customer inquiries • Coordinate cross-functional stakeholders to drive execution, resolve issues, and ensure alignment on program objectives and deliverables • Support reporting and analytics initiatives by identifying opportunities to improve data quality, operational efficiency, and stakeholder visibility All About You • Organizational skills and project management: Proven ability to manage and successfully deliver projects in a matrix environment with multiple and competing priorities, manage work streams, and effectively communicate status and obstructions • Proven ability to facilitate discussions and workshops to elicit business needs from diverse stakeholders and translate ambiguous inputs into clear, actionable requirements and documentation • Strong stakeholder management and communication skills with the ability to build relationships, influence without authority, and work effectively across business and technical teams • Proficiency with SQL and reporting tools (e.g., Power BI, Tableau) to analyze data, identify trends, and develop actionable insights • Experience designing, maintaining, and enhancing operational, compliance, and performance reporting solutions • Ability to manage multiple priorities, navigate ambiguity, and drive outcomes in a fast-paced environment • Strategic mindset with the ability to balance long-term objectives with immediate business priorities • Bachelor's degree in Computer Science, Information Systems, Business Analytics, Engineering, or a related field; Master’s Degree preferred Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.