Digital Product Manager Expert - Infrastructure as Code (hybrid/remote)

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Your role in the team The Core Engineering & Platform (CEP) provides a transformative platform ecosystem that empowers end users and digital product teams to innovate seamlessly and support Allstate’s Consumer Connected Cloud mission. The ecosystem is designed to create a frictionless experience for its user community. As the Digital Product Manager Expert for a defined area of the enterprise Infrastructure as Code and Engineering as Code product, you will translate the broader product vision into a focused strategy, roadmap, prioritised capabilities and measurable outcomes. You will improve how infrastructure is created, changed, secured, operated and recovered by replacing manual and inconsistent work with reusable, tested and supported product capabilities. You will work across infrastructure engineering, platform teams, operations, architecture, security and internal customers. The role requires sufficient technical fluency in cloud, infrastructure automation and modern engineering practices to evaluate options, make informed trade-offs, sequence work and guide delivery without acting as the hands-on engineering owner. Success will be measured through practical improvements in infrastructure delivery, including fewer manual hand-offs, greater reuse of approved components, more consistent application of controls, simpler customer experiences, stronger recovery capabilities and increased adoption of code-driven engineering practices. Key responsibilities Own and communicate the product strategy, vision and roadmap for a defined Infrastructure as Code and Engineering as Code product area, aligned with enterprise platform, security and customer priorities. Translate customer and engineering problems into prioritised capabilities, epics, user stories and acceptance criteria; author, test and accept stories across multiple Agile release cycles. Lead discovery and test-and-learn activity with infrastructure engineers, platform teams, operations, architects, security partners and internal customers to validate assumptions and product direction. Prioritise reusable, tested and supported capabilities that reduce manual hand-offs and inconsistency across infrastructure creation, change, security, operations and recovery. Partner with engineering to assess and sequence solutions involving Terraform or OpenTofu, Ansible, source control, automated testing, delivery pipelines, configuration management and reusable infrastructure components. Define and monitor product performance measures, including adoption, component reuse, delivery lead time, manual intervention, policy or control compliance, reliability and recovery outcomes. Use customer insight, analytics, technical constraints and enterprise value to make transparent product trade-offs and guide incremental releases. Drive adoption across teams with different levels of engineering maturity through clear onboarding, documentation, demonstrations, feedback loops and continuous product improvement. Influence product, engineering and platform stakeholders across geographically distributed teams, and coach less-experienced product management colleagues. Essential Skills All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy. Minimum 5 years’ experience in digital product management, including independent ownership and execution of product strategy and roadmaps across multiple release cycles. Minimum 2 years of experience coaching or mentoring product management colleagues and contributing expertise across a broader technology organisation. Demonstrable product experience in infrastructure, cloud, compute, platform engineering or Platform as a Service, Demonstrable knowledge of infrastructure automation and engineering practices, evidenced by product delivery involving Terraform or OpenTofu, Ansible, source control, automated testing, CI/CD or delivery pipelines, configuration management, or reusable infrastructure components. Proven delivery across multiple Agile release cycles, with hands-on use of Jira, Azure DevOps or an equivalent tool to manage backlogs, prioritisation, dependencies and delivery tracking. Evidence of defining user stories and acceptance criteria, guiding technical trade-offs and partnering with infrastructure, platform, operations, architecture or security teams. Proven use of product metrics and analytics to prioritise and improve products, with examples of tracking adoption, reuse, lead time, automation, reliability, control compliance or customer experience outcomes. Desirable Skills Experience managing an Infrastructure as Code, Engineering as Code, developer platform or internal platform product in a large enterprise environment. Experience improving developer or infrastructure customer journeys through self-service workflows, reusable modules, policy-as-code, automated controls or platform APIs. Experience working with cloud platforms and infrastructure lifecycle practices, including resilience, disaster recovery, observability, security or compliance requirements. Experience in the insurance or financial services industry or delivering enterprise-scale software and platform solutions in a regulated environment. Supervisory Responsibilities This role does not have supervisory responsibilities. Job Posting End Date: Wednesday 14th October 2026 [11:59pm] #LI-Remote #LI-SP1 Skills Agile Methodology, Business Case Analyses, Customer Experience (CX), Customer Insights, Digital Product Management, Product Discovery, Product Management, Product Performance, Product Roadmapping, Product Strategies, Systems Thinking, Technical Product Management Shape the Future of Insurance with Cutting-Edge Tech and a People-First Culture Why join us? Allstate NI is proud to be Allstate’s European Digital Centre of Excellence, a hub for innovation and engineering excellence. We’re recent winners of Best Place to Work in IT (100+ employees) and Best Use of Cloud Services at the Belfast Telegraph IT Awards, and we’ve been recognised for our community and sustainability impact with Platinum in the Northern Ireland Environmental Benchmarking Survey. We’re a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value. We also invest in you. At Allstate NI, your career growth matters. You’ll have access to our Continuous Learning Hub, designed to support skills development and professional advancement through tailored learning paths, certifications, and mentoring opportunities. Whether you’re deepening technical expertise or exploring leadership roles, we provide the tools and support to help you thrive. What do you get in return? As well as receiving a competitive annual salary, our reward package includes: Corporate bonus scheme Pension scheme Annual performance-related pay reviews Life assurance and income protection Flexible working options Hybrid working Private medical and dental insurance Access to an employee assistance programme Discounted gym membership Two paid volunteering days each year Cycle to work scheme Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of