Principal, Strategy & Operations, Global Revenue Enablement

Job description

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Global Revenue Enablement (GRE) organization exists to equip every audience in our go-to-market ecosystem—field, partners and customers —with the clarity, systems, and operational leverage they need to execute with machine speed and absolute consistency. Within frontier AI and high-velocity cloud environments, enablement is fundamentally a systems engineering and operational discipline. Sitting at the nexus of GRE and our Technology & Systems engineering organizations, this Principal TPM serves as the operational architect for our revenue machine. Your mandate is to design, orchestrate, and institutionalize GTM processes built on AI-first principles—eliminating manual friction, automating complex quote-to-cash workflows, and building scalable rails for rapid commercialization. We are looking for an exceptional Principal TPM who combines top-tier portfolio governance with deep technical, systems, and operational fluency. You operate as an internal principal consultant, systems strategist, and execution engine. You will partner hand-in-glove with GRE’s Technology & Systems, the Enterprise Technology Team and Data Analytics and AI team, to translate commercial growth strategies into deterministic, automated systems. You will lead high-stakes, enterprise-wide initiatives. You thrive in high-ambiguity environments, bring order to complex multi-quarter roadmaps, surface critical architectural trade-offs, and align executive stakeholders without needing direct authority. IN THIS ROLE, YOU WILL: - Design AI-Native Workflows: Partner directly with Technology & Systems engineering to audit, rebuild, and operationalize field and enablement workflows using frontier AI models, automated agents, and intelligent orchestration pipelines throughout the organization. - Eliminate Operational Friction: Systematically dismantle manual bottlenecks across the GRE’s lifecycles, e.g. team to team handoffs, vendor relationships, technical business requirements scoping, and enablement content. - Intelligent Tooling Deployment: Act as the lead technical sponsor for evaluating, piloting, and standardizing tool stack based on GRE priorities. - Drive High-Impact Projects via Scrum: Lead and execute mission-critical technical programs using rigorous Scrum and Agile methodologies—running sprint planning, backlog prioritization, cross-functional standups, and retrospectives to ensure predictable, high-velocity delivery across distributed GRE teams - Enablement as a Product: Treat operational enablement as an engineering-grade platform. Establish program telemetry, operational SLAs, and feedback loops to measure ramp time, operational velocity, and release velocity - Portfolio Strategy & Intake: Run the strategic intake and prioritization engine for Technology & Systems team, filtering unstructured business demands into rigorous, measurable delivery roadmaps aligned to top-line outcomes. - Executive Program Alignment: Coordinate and drive alignment cross-functionally across teams, managing communications, milestone delivery, and critical risk mitigations. - Quote-to-Cash Optimization: Drive the multi-quarter technical program roadmap conversations for CPQ architecture (Salesforce) to accelerate GRE’s service/deal structuring. - Packaging & Pricing Execution: Partner with Head of Customer Activation and lead the technical operationalization of enablement services/packaging, and API pricing models. - Governance Automation: Partner with Finance, Legal, and Deal Desk to codify pricing rules, custom discounting thresholds, and contractual guardrails into automated rules engines, dramatically reducing manual approval cycle times. - Downstream Systems Interoperability: Ensure seamless data synchronization across LMS, CRM, CPQ and usage-metering infrastructure for real-time contracting and provisioning. - Operational Readiness: Ensure all systems (CRM, CPQ, billing, product telemetry, and field enablement repositories) are fully configured, tested, and validated prior to any public or gated release. REQUIRED SKILLS: - 10+ years of technical program management, business operations, or revenue systems leadership within high-growth technology, SaaS, or frontier AI environments. - Proven IC5 Track Record: Dem