QA Engineering Professional

Job description

The QA Engineering Professional supports the delivery of high-quality software products and services through effective test planning, analysis, execution and reporting. Working closely with Product, Design, Software Engineering and other business stakeholders, you will help ensure solutions meet customer and business requirements while identifying and managing quality risks throughout the software development lifecycle.The role supports reliable product delivery, protecting customer experience, improving testing efficiency through automation, and providing clear visibility of product quality and delivery readiness. What you’ll be doing • Plan, design and execute testing activities to agreed schedules, quality objectives and delivery priorities. • Perform functional and non-functional testing across UI, API, database and integrated system components. • Develop and maintain automated and manual test assets to support effective test coverage and efficient delivery. • Support User Acceptance Testing and release readiness activities. • Investigate, document and manage defects to resolution, validating fixes and assessing wider impacts. • Produce quality reporting, including testing progress, defect trends, risks and release recommendations. • Develop an understanding of products, business processes and technical solutions to define effective test approaches. • Review requirements, user stories and technical designs to identify quality risks, gaps, ambiguities and potential failure scenarios. • Challenge assumptions and raise quality concerns to support the delivery of robust solutions. • Seek clarification where requirements, designs or priorities are unclear, incomplete or untestable. • Testing of software deployments, release validation, test environments and data management activities. • Work collaboratively with Product, Design, Engineering and business stakeholders to improve product quality and customer outcomes. • Share knowledge, lessons learned and good practice across the team. • Contribute to improvements in QA processes, tools and standards while adhering to agreed governance, quality and security compliance requirements. Essential Skills / Experience • Ability to understand complex systems and technical solutions quickly and have hands-on experience of Agile software delivery practices • Knowledge of functional component, integration and regression testing techniques. Including experience of UI testing APIs and service integrations. • Strong analytical and problem-solving skills with excellent attention to detail, in identifying defects, inconsistencies and unexpected system behaviour. Desirable Skills / Experience • Knowledge of performance, load and other non-functional testing approaches. • Experience using Selenium or similar automation frameworks. • Experience reviewing requirements, user stories and acceptance criteria. • Familiarity with Azure DevOps. • Experience using Unix/Linux command-line tools. • Experience of voice and telephony solutions , knowledge of Asterisk-based telephony or IVR solutions. • Understanding of quality governance, audit or compliance activities. • ISTQB or equivalent testing qualification. • Experience of working on sensitive/government contracts Our Package Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: • 10% on target annual bonus • Access to an online private GP 24/7 for you and your immediate family • Market-leading paid carers leave with up to 2 weeks off • Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay • Discounted EE and BT products, including mobile and broadband • Market leading Pension scheme – 5% from you and 10% from us • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready. Ready to connect for good and help shape the future? Apply now. BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies. 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