Network Operation Analyst Level 1 Internship (2026/2027 Intake)

Job description

Job Description: DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. Start your career with a company that is passionate about developing and nurturing talent in a high-performance culture. About the Role We are inviting enthusiastic students to join our Network Engineering team as Interns. This is a hands-on opportunity to gain real-world experience in managing and supporting enterprise network infrastructure across data center and enterprise environments. As a Network Engineering Intern, you will work alongside experienced engineers and be exposed to network design, troubleshooting, monitoring, and infrastructure projects. Key Responsibilities A Level 1 Technician is responsible for the workflow and escalations of assigned tickets and problems. Some of the primary duties include: • Event Verification / Initial Triage • Incident Record Opening • Answer phone Calls • Create / troubleshoot incident tickets • Engage the vendor & field services as needed • Create RCA's • Execute RMA process • Investigate, diagnose and validate incidents upon contact Skillset: Cisco devices HPN devices (H3C / Procurve / 3com/Aruba ) - optional F5 Load Balancer Cloud Networking Eligibility : Must be currently enrolled in a degree or Diploma program (Any computer related program) at College or University Intake:2026 / 2027 Duration: 6 months Eligibility: Malaysian citizen At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.