Health and Wellness Sales Advisor

Job description

The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London. No previous experience required & full training will be provided. Do you have a passion for health, wellness, and making a difference? If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you. As a Health and Wellness Sales Advisor, you’ll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing. You’ll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them - all while supporting sales through genuine, feel-good service. You’ll receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive. Whether customers are seeking relief, guidance, or ways to boost their wellness routines, you’ll play a vital role in helping them feel healthier, happier, and more confident in their choices. About the role Reporting to the Assistant Manager, you’ll support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time. You’ll use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in-store and Online Doctor services, referring to the dispensary or pharmacist where needed. This is an interactive, people-focused role - you’ll use your sales and communication skills every day to connect with customers and support their diverse health needs This is a sales-based role, but it’s all about team success—no competitive, performance-based commission here. We’ll support you to complete a Healthcare Training Programme at NVQ2 level. We’re proud of our stores, so you will always keep the shelves looking their best. You will take pride in ensuring they are well stocked, cleaned and tidied throughout the day. What you’ll need to have These are the essential skills or experience needed to succeed in this role. Enthusiasm and passion for all things health and wellness A warm, approachable manner and confident to start conversations with customers Able to put customers at ease so they feel comfortable to share their healthcare needs which may be sensitive or graphic. Self-motivated, sales-driven and focused on delivering a great customer experience A team player that loves to contribute to the team and store’s success Digitally savvy and comfortable embracing technology and the omni-channel offering Proactive in your approach to learning about new products and services, helping to deliver a seamless and holistic health and wellness experience. Prepared to complete a Healthcare Training Programme (NVQ2) It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match these additional criteria: Experience working towards sales targets Experience in a healthcare or wellness setting Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next If your application is successful, you'll be invited to an in-store interview within the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. Apply now More jobs in Healthcare Support Summary Job Reference: 284390BR Job Reference: 2 8 4 3 9 0 B R London, White City 37.5 Hours Apply now You can apply when online Our application process Application process Learn more 1. Apply online and we will review your application against the job requirements. 2. Depending the role, you'll either be invited to complete a short online assessment, or you'll receive a phone call from a member of our team to find out more about you. 3. If you're successful you'll be invited to attend an interview. 4. Following your interview, you will be contacted to discuss the outcome and to provide any feedback. If successful, you'll receive an email with your job offer! 5. For some roles we may require some pre-employment checks to be carried out. Learn more You might also be interested in Dispenser Pharmacy London, White City 37.5 hours per week View job description Pharmacy Technician Pharmacy London, Knightsbridge Permanent 30 hours per week View job description Dispenser Pharmacy London, Knightsbridge 30 hours per week View job description View 29 jobs Got a question? Yes, here at Boots we value your development, and your induction is very important to us. That’s why we provide double cover for the first two weeks. You will also have access to the Clinical Helpline, our Healthcare Academy Trainers, and our Employee Assistance Programme. You will be supported each day by an experienced pharmacy team and store manager. Yes, we have a number of entry level positions such as Health and Wellness Sales Advisors and the Trainee Pharmacy Advisor role where full training is provided. You can register for job alerts by visiting www.boots.jobs, the job search page and logging in. Search for a job in your location using specific key words or filters relating to the role you’re looking for. You can then click ‘Save this search’ and set how frequently you would like to receive updates. Flexible working options are available at Boots depending on the location and the hours required. You may discuss this during the interview with the hiring manager. Our dedicated, in-house Pharmacy Recruitment team are also available to speak to and can advise on flexible work options for various stores and locations. View all FAQs Why Boots? At Boots care is at the heart of everything we do. Discover how we support you to achieve your goals, how we’re creating an open and inclusive working environment and explore our meaningful benefits. Explore more Saved Jobs I want to work for Boots I already work for Boots I want to work for Boots I already work for Boots