Senior Marketing Manager, Marketing Operations - Spine

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Marketing Job Sub Function: Strategic Marketing Job Category: People Leader All Job Posting Locations: Raynham, Massachusetts, United States of America Job Description: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Johnson & Johnson is currently seeking a Senior Marketing Manager, Marketing Operations - Spine to join our Spine Global Growth Marketing (GGM) Department located in Raynham, MA. The preferred location for this position is Raynham, MA. Remote candidates within the United States may be considered for qualified individuals with the appropriate skills and experience. Reporting to the Sr. Director, Global Strategy Marketing, the Senior Marketing Manager, Marketing Operations - Spine will lead the development and execution of operational processes that support commercial performance across the Spine portfolio. This role serves as the primary owner of demand signal integrity, funnel governance, product data governance, launch readiness, operational issue resolution, and cross-functional process improvement. This individual will partner closely with Sales, Product Management, Hospital Operations, Supply Chain, Finance, Commercial Excellence, and regional partners to improve business performance, protect revenue, and enable downstream marketing teams to focus on customer-facing growth initiatives. Responsibilities: Lead the Spine Marketing Operations function and establish scalable processes supporting commercial execution across the portfolio. Lead governance of demand signal integrity, funnel health, product data quality, and operational processes that support commercial execution across the Spine portfolio. Partner with key stakeholders to ensure accurate product visibility, product hierarchy governance, launch readiness, and catalog integrity across commercial platforms and business processes. Lead cross-functional investigation and resolution of operational issues impacting customer service, case coverage, product availability, or revenue realization. Establish and maintain governance processes supporting portfolio launches, product transitions, commercialization readiness, and lifecycle management activities. Partner with Product Management teams to ensure product information accuracy, portfolio transitions, SKU governance, and launch sequencing activities are executed effectively. Coordinate with Hospital Operations, Supply Chain, Sales, and Commercial Excellence partners to improve operational visibility, communication, and issue resolution. Develop reporting, dashboards, and performance metrics that improve visibility to demand trends, operational risks, and business performance opportunities. Act as the primary operational escalation point across Sales, Product Management, Hospital Operations, Supply Chain, and downstream marketing teams. Identify root causes of recurring operational challenges and implement scalable corrective actions to improve business performance. Lead continuous improvement initiatives designed to reduce operational burden on downstream marketing teams and improve organizational effectiveness. Manage and develop the Associate Marketing Manager, Marketing Operations. Qualifications: A minimum of a BS/BA degree is required. MBA or other advanced degree preferred. Candidate must have 8+ years of progressive business experience in Marketing, Operations, Supply Chain, Commercial Excellence, Finance, Product Management, Healthcare, or related business functions. Experience within healthcare, medical device, orthopedics, spine, or related industries is preferred. Proven ability to lead complex cross-functional initiatives across a matrixed organization. Strong analytical capabilities with experience interpreting demand signals, operational trends, business performance metrics, and commercial processes. Experience working with product information management, ERP, CRM, reporting platforms, or related business systems is preferred. Demonstrated ability to build relationships, influence stakeholders, and drive alignment across multiple functions. Strong communication, presentation, project management, and problem-solving skills. Ability to identify process improvement opportunities and implement sustainable solutions at scale. Ability to effectively lead, coach, and develop talent. Ability to establish and maintain credibility as a knowledgeable business partner. Ability to work within a matrix organization and adapt to a rapidly changing environment. Should have a track record of career advancement and exceeding expectations. Ability to travel up to 20%. On October 14, 2025, Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. It is anticipated following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by Orthopaedics employment processes, programs, policies, and benefit plans. Details of any planned changes would be provided to you by Orthopaedics at an appropriate time and subject to any necessary consultation processes. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an