Technical Support Specialist

Job description

HCLTech is seeking an experienced ATMP Equipment SME to support the growth of its OSAT/ATMP Equipment Engineering business. The individual will serve as a subject matter expert for backend semiconductor manufacturing and advanced packaging technologies, supporting customer engagements, solution development, delivery excellence, and capability building across semiconductor manufacturing programs. Key Responsibilities Act as the technical SME for OSAT/ATMP equipment engineering opportunities. Support customer discussions, technical workshops, proposals, RFIs, RFQs, and solution development. Prvide domain expertise for equipment installation, qualification, acceptance testing, and sustaining engineering activities. Support advanced packaging and backend manufacturing programs for global semiconductor customers. Develop reusable assets, deployment methodologies, SOPs, and best practices. Mentor engineers and support competency development within the Semiconductor Manufacturing organization. Work closely with OEMs, customers, delivery teams, and ecosystem partners to resolve technical challenges. Support the development of managed services and multi-shift delivery models for ATMP equipment support. Skill Requirements 8-12 years of experience in Semiconductor Manufacturing, OSAT, ATMP, or Equipment Engineering. Strong expertise in Die Attach, Wire Bond, Flip Chip, Molding, Dicing, Test Equipment, or Handlers. Experience in equipment installation, qualification, troubleshooting, maintenance, and production ramp support. Strong understanding of semiconductor packaging and assembly processes. Customer-facing experience with strong communication and stakeholder management skills. Other Requirements Experience in 2.5D/3D Packaging, Fan-Out Packaging, TCB, Hybrid Bonding, and HBM Packaging. Experience with ASMPT, K&S, Besi, DISCO, Advantest, or Teradyne equipment platforms. Exposure to Greenfield OSAT/ATMP setup and commissioning. Experience supporting high-volume manufacturing environments. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 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