(Senior) Onboarding Analyst

Job description

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. (Senior) Onboarding Analyst [Financial Crime - Onboarding] Ebury (Hong Kong) Office - Hybrid: 4 days in the office, 1 day working from home per week The (Senior) Onboarding Analyst is a hands-on, specialist role responsible for the efficient, compliant, and high-quality execution of the end-to-end corporate client onboarding workflow. This role requires a proactive and accountable self-starter focused on execution excellence, ensuring stringent adherence to quality standards (Right First Time - RFT) while managing a personal portfolio of complex Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) cases. The core mandate is to serve as the Senior Onboarding Analyst in financial crime risk assessment, making critical, independent decisions to safeguard Ebury's reputation and compliance posture. Role Levels & Advancement This role is structured into two distinct levels to support career progression and specialised responsibilities: Senior Analyst Level 1 (Minimum 3 years experience): This level focuses on achieving sustained high personal productivity and RFT rates while managing complex and high-risk case files. The primary focus is independent decision-making and accurate risk assessment for complex structures. Senior Analyst Level 2 (Minimum 4 years experience): Analysts at this advanced level consistently demonstrate elite quality and efficiency. They take on additional responsibility for formal quality validation, mentorship, and actively contribute to process improvement initiatives. Advancement is based on demonstrated expertise, sustained high performance against KPIs, and management recommendation. What you’ll do Due Diligence Execution, Quality, and Risk Assessment Risk-Based Decision Making: Independently conduct comprehensive CDD and EDD for a diverse range of corporate clients, including the meticulous identification and analysis of complex ownership structures, financial statements, and transaction patterns. Quality & Right First Time (RFT) Adherence: Drive high-quality output by ensuring all personal case submissions meet compliance standards and are processed Right First Time, minimising rework and delays. Red Flag Identification: Expertly identify and investigate advanced financial crime typologies and red flags relevant to the payments, FX, and institutional space, promptly escalating high-risk findings to Compliance/Senior Management. Quality Validation & Mentorship (Level 2): Provide formal support by performing 4-eye checks (second check) on the work completed by other team members, , contributing to team consistency and quality standards and acting as a technical mentor for Analysts. General Project Support: Support ad-hoc tasks within team, FC Ops Pillar and wider business as required Operational Meeting Support: Analysts are expected to provide case-level expertise on an ad-hoc basis, stepping in to facilitate discussions or address technical queries as required. Front Office Technical Liaison: Act as a point of contact for Front Office queries, providing technical solutions for cases and ensuring onboarding requirements are clearly communicated. Collaborative Delivery: Support the Manager in training delivery for both the KYC teams and Front Office teams Delegated Training Tasks: Support the delivery of training materials and knowledge transfer as a delegated project, ensuring local teams receive consistent guidance. Client Management and Operational Efficiency