Intern, HR Operations

Job description

Who we are We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 7 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing. Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go! Your mission As an HR Operations Intern, you will serve as a key support layer across the end-to-end employee lifecycle in a fast-paced hyper-growth environment. Sitting at the heart of our People team, you will handle day-to-day administrative tasks, manage internal employee support requests, and maintain high data accuracy in Workday. This 12-month internship offers hands-on operational ownership and a direct learning trajectory designed to prepare you for a full-time People Operations career. Interviews for this position kick off in November 2026 for a 12-month, full-time role, starting on January 1, 2027. What you'll do Support the employee lifecycle: Draft HR documentation and handle daily administrative tasks across every stage of the employee journey. Maintain data excellence: Maintain, update, and audit employee records in Workday with absolute accuracy and attention to detail. Deliver exceptional service: Resolve first-line employee inquiries via our Jira ticketing system, meeting team SLAs with empathy and efficiency. Drive process improvements: Collaborate with the broader HR Operations team on operational projects and proactive process enhancements. Make an operational impact: Model a data-driven mindset and commitment to quality, directly contributing to seamless employee experiences. Who you are HR enthusiast: You possess a genuine passion for HR Operations, People processes, and managing the end-to-end employee lifecycle. Detail-oriented operator: You have a keen eye for detail and take pride in maintaining data accuracy and meeting resolution standards. Proactive learner: You are highly adaptable, eager to learn new tools quickly, and ready to take full ownership of daily support tasks. Tech-Savvy & Adaptable: Comfortable working with modern technology and quick to learn new systems and tools (e.g., HRIS, ticketing platforms). Empathetic team player: You are fluent in English with excellent communication skills and a service-oriented mindset. What’s in it for you Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice. <li data-prosemirror-co