
SME ServiceNow,JavaScript
HCLTech
Job description
ServiceNow Test Engineer Role Summary The Test Engineer will be responsible for ensuring quality assurance across ServiceNow implementations, AI-enabled workflows, and platform releases. The role will also include validation of AI-generated outcomes and automated testing. Experience Minimum 5+ years ServiceNow testing experience Experience within regulated European enterprises Experience with AI validation and test automation Key Responsibilities Develop and execute functional, regression, integration, and AI validation test cases Implement automated testing using ATF and enterprise testing frameworks Validate AI-generated recommendations, prompts, and agent responses Perform release assurance and quality governance activities Support UAT and production deployment readiness reviews Ensure auditability and traceability of testing activities Required Skills ServiceNow ATF (Automated Test Framework) Functional and Integration Testing API Testing AI Validation Testing Defect Management Release Assurance Preferred Certifications ServiceNow Certified System Administrator ISTQB ServiceNow ATF Certification Common Mandatory Requirement for All Roles Regulatory & Industry Experience Candidates must demonstrate: Minimum 5 years' experience working in regulated European environments Experience supporting organizations governed by: GDPR DORA FCA/PRA EBA/EIOPA guidelines ISO 27001 Operational Resilience Frameworks Preference for experience in: Banking Insurance Financial Services Healthcare Utilities Public Sector Soft Skills Strong stakeholder management Excellent communication and documentation skills Experience working within multi-vendor environments Ability to engage with senior business and technology stakeholders ServiceNow Architect Role Summary We are seeking an experienced ServiceNow Architect to lead platform strategy, solution design, AI architecture, and enterprise integrations within a highly regulated European environment. The architect will define the target-state architecture, establish governance standards, and ensure scalable, secure, and compliant ServiceNow implementations. Experience Minimum 10+ years of IT experience Minimum 5+ years as a ServiceNow Architect Proven experience working within regulated European industries such as Banking, Insurance, Financial Services, Healthcare, Utilities, or Public Sector Experience with ServiceNow AI capabilities including Now Assist and AI Agent ecosystem preferred Key Responsibilities Define end-to-end ServiceNow solution architecture and platform roadmap Design scalable ServiceNow platform landscapes, governance models, and integration frameworks Lead architecture reviews, design authority boards, and technical governance Design AI-driven workflows leveraging Now Assist, AI Agents, and Generative AI capabilities Define integration patterns across ServiceNow, cloud platforms, identity providers, monitoring tools, and enterprise applications Ensure compliance with GDPR, operational resilience, audit, security, and regulatory requirements Mentor development teams and establish architectural standards Skill Requirements ServiceNow Architecture (CSDM, CMDB, ITSM, ITOM, SPM, CSM) Enterprise Integration Architecture AI/ML and GenAI Architecture Service Mapping and Platform Governance Cloud Architecture (Azure/AWS/GCP) Security and Compliance Frameworks Other Requirements Preferred Certifications ServiceNow CIS (ITSM/CSM) ITIL v4 CBAP or Agile BA Certification Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Functional Cookies Provider Description Enabled Vimeo Vimeo is a video hosting, sharing, and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider Vimeo YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider YouTube Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Consent to all Advertising Cookies Advertising Cookies Provider Description Enabled Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions Consent to cookies from provider GoogleAnalytics Google Tag Manager Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions Consent to cookies from provider GoogleTagManager LinkedIn LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions Consent to cookies from provider LinkedIn
Verified and listed by ActiveJobs. Applications are made directly on HCLTech's own career page — we never sit in the middle.