Maidenhead Supply Chain & Customer Relations Manager (12 Month Fixed Term Contract) Berk SL6 3UD

Job description

Keep medicines moving, shape smarter supply decisions, and help ensure patients across the UK can access the LEO Pharma products they need. Join LEO Pharma as our Supply Chain & Customer Relations Manager, UK (12-month Fixed Term Contract) where you will sit at the heart of our UK affiliate operations in Maidenhead. This is a highly visible role connecting commercial ambition with supply chain excellence, partnering across local, regional and global teams to drive availability, accuracy, and continuous improvement. Your Role As Supply Chain & Customer Relations Manager, you will ensure excellent professional supply chain services for the UK market, helping secure reliable product availability for patients. You will lead demand planning, forecasting and local integrated business planning (IBP) activities, while building strong operational relationships with wholesalers, distributors, third-party partners, manufacturing partners and internal stakeholders. You will be responsible for: Leading the monthly IBP cycle for the UK, including Market Demand Reviews and alignment with Commercial, Finance and Production Managing demand planning, forecast accuracy, inventory levels, back orders, stock-out mitigation and gross sales versus budget/forecast Coordinating orders and shipments with production sites, distributors, third-party logistics providers and other supply chain partners Supporting launches, acquisitions, divestments and portfolio optimisation - managing a product item throughout its full “life” in the supply chain - from launch to discontinuation. Driving continuous improvement across supply chain processes, third-party logistics setups, distribution models, sustainability reporting and packaging compliance You will also develop and maintain robust product information files, support key systems connecting prescribers and dispensers with LEO products, manage operational relationships with homecare providers, and act as an initial point of contact for Medical Information referrals. With a LEAN mindset, you will challenge current ways of working and turn insight into practical improvements. Your Qualifications To succeed in this role, you will bring deep supply chain expertise, commercial understanding and the ability to translate complex data into clear business decisions. You are confident partnering across functions and with external partners, and you understand how high-quality supply processes support patient access and business performance. We are looking for: A Degree in Business Operations, Supply Chain, Finance, Logistics or a related field, or equivalent by experience Demonstrable experience in a similar supply chain, logistics, distribution or business partnering role, ideally from within a mid-size pharmaceutical organisation with an awareness of regulatory requirements and GDP responsibilities Deep understanding of end-to-end supply chain processes, trade processes and demand planning Experience with Sales & Operations Planning / Integrated Business Planning processes, forecasting, inventory management and KPI-driven performance improvement Advanced Microsoft Office skills, especially Excel; SAP experience is highly desirable As an individual, you are proactive, collaborative and accountable. You enjoy solving problems, influencing stakeholders, challenging the status quo and staying calm when priorities are complex. Please note there is a requirement to work from our UK Head Office in Maidenhead, a minimum of two days per week. There is also some travel required in this role. Your New Team You will join Commercial Supply , working closely with the Director, Commercial Supply, and with a dotted line to the UK leadership team. Your role will connect you with Alliance and Country Managers, Finance, Regulatory Affairs, Quality, Global Logistics, production sites, IQVIA and external distribution partners. It is a collaborative, high-impact environment where your work will directly support service excellence and product availability in the UK. Your Application You do not need to upload a cover letter, but feel free to add a few sentences in your CV on why this position has your interest. Please refrain from including a photograph. Beyond the skin Join LEO Pharma, a global leader in medical dermatology, as we go beyond the skin to make a lasting impact. Our innovative approach sets us apart. We are dedicated to leaving a legacy that positively impacts patients, colleagues, and our planet. At LEO Pharma, we believe in the power of individuals to drive change. Our flat organizational structure empowers you to make a visible impact and offers versatile roles for professional growth. We value diversity and welcome applications from all qualified candidates, recognizing that our different perspectives, backgrounds, and attitudes enable us to make the best decisions. Join our passionate team at LEO Pharma and be yourself as we work together to make a difference. For certain positions, LEO Pharma might complete a background check conducted by a third party. Join us on our journey Beyond the Skin. Apply today! Report a concern: Whistleblower hotline | LEO Pharma Apply now » Find similar jobs: Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. ©2024 LEO Pharma. All rights reserved. Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimising video performance or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Functional Cookies Provider Description Enabled YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider YouTube Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Consent to all Advertising Cookies Advertising Cookies Provider Description Enabled Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions Consent to cookies from provider GoogleAnalytics