People Operations Specialist

Job description

Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: We are trusted by over 500 million active users every month across 190+ countries We identify over 15 billion calls daily, helping users avoid spam and scams We are powered by a team of 400+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. The role: As our People Operations Specialist, you’ll run the core of how People Ops works day to day: compensation and benefits, compliance, HR systems, and employee experience. You’ll keep employee records accurate, make payroll and systems run smoothly, and be the first point of contact for employees and leaders with people-related questions. What you'll do: Onboarding, offboarding and the employee lifecycle Own pre-boarding, onboarding and offboarding in our HRIS, including employment contracts and background checks Handle all documentation and system updates for promotions, transfers, org changes and other employment updates Compensation and benefits Run payroll input for Sweden and Deel/EOR, and act as backup for India payroll Manage enrollment and de-registration for insurance and pension plans Set up systems for annual salary reviews, support budget planning, and maintain our salary bands Coordinate global salary mapping and the annual gender pay gap analysis Coordinate new Long-Term Incentive Plan (LTIP) launches and manage allocations for existing programs Be the superuser for our comp tools: HRIS compensation module, LTIP platform, EOR portals, integrations and salary mapping systems Employee and leadership support Answer HR questions quickly and well, mainly through our Jira ticketing system Give leaders first-level guidance on HR policies, processes and common employee relations topics Global mobility Be the main contact for international hires relocating to join us, and guide them through the move Work with our mobility vendor on immigration, work permits, home search and settling-in support Track work permit expiry dates and start extensions in good time HR systems, data and documentation Keep the Employee Handbook and other employee-facing guidelines up to date Be the superuser for our HR tech stack, including the HRIS and LMS, and keep the data clean Spot repetitive admin work that can be automated, and use AI where it actually helps Build people KPIs and reporting for finance, the board and ESG audits People programs and engagement Coordinate company-wide people initiatives, especially learning and development programs Run our quarterly and annual engagement surveys end to end, from setup to analysis to sharing clear insights with management What you bring in 1+ years of hands-on experience as a People Operations Specialist, HR Coordinator or HR Generalist A degree in HR, Business Administration or a related field, or equivalent practical experience Strong structure and a sharp eye for detail A doer mindset: you’re comfortable making sound operational calls on your own The ability to prioritize well when things move fast A mix of creative problem-solving and process discipli