Senior Technical Program Manager, AWS Region Services

Job description

Would you thrive at helping customers implement innovative cloud computing solutions and solve deep technical problems? Would you like to deliver and refine modern cloud computing technologies, as part of a global team? Amazon Web Services (AWS) is innovating new ways of building massively scalable distributed systems and delivering the next generation of cloud computing in Sweden, including offerings like S3, EC2, CloudFront and SageMaker. Key job responsibilities - Build and maintain relationships with key stakeholders through structured communications, operational reviews, and clear reporting on outcomes and business impact - Work with engineers, developers, program and product managers to coordinate the launch of different services into special regions. - Develop and manage comprehensive program roadmaps spanning multiple AWS workstreams. - Identify process improvement opportunities and high-risk areas, and deliver against these in partnership with service and operations teams. - Produce and evaluate launch, resource, and compliance metrics. - Work with AWS service owners around the world to develop innovative solutions to complex technical challenges. - Manage the build and deployment of new tooling to streamline and automate security, testing, and region launch related initiatives. A day in the life As Senior Technical Program Manager for our team, you will be responsible for planning, delivery and ongoing development of a strategic new AWS region. You will work at the forefront of cloud technologies, with interactions across the full breadth of AWS services. You will coordinate and influence teams across multiple disciplines (product, operations, engineering, leadership) and translate global strategy into local execution. In this role, you’ll need to be passionate about delivering services to customers while also possessing a solid understanding of business needs. You will need a strong technical background, enabling you to produce concrete specifications and work closely with engineering to drive implementation. As part of our team, you’ll need a track record of operating independently with strong judgment, and you'll need to be to be creative and proactive in developing solutions. About the team Here at AWS, we hold high standards for the services we deliver to our customers: Our services are highly secure, highly reliable and highly available, and function at massive scale. Our diverse team is smart, passionate about the cloud, dedicated to serving customers, fun to work with, and dedicated to supporting new members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We also put a high value on work-life balance, because striking a healthy balance between your personal and professional life is crucial to your happiness and success. - Bachelor's degree in Science, Technology, Engineering, Math ("STEM" majors) or equivalent experience (Computer Science preferred) - 10+ years of technical program management experience with strong technical background and ability to understand complex architectures and AI technologies - 12+ years' experience in enterprise IT, software development, or technical consulting - Experience managing programs involving Generative AI, Agentic AI, or emerging AI technologies with measurable outcomes - Experience owning and driving roadmap strategy for technical programs, representing and advocating for customers during executive-level prioritization and planning - Superior written and verbal communication skills with demonstrated experience engaging at executive levels across multiple organizations - Technical background with understanding of software development practices and ability to contribute to engineering discussions around architecture and technology decisions - Direct experience implementing AWS services across compute, storage, analytics, or modern application architectures - Understanding of Generative AI solution patterns including RAG, fine-tuning, model evaluation, and agentic AI architectures including multi-agent systems, tool use, and orchestration frameworks - Experience with Amazon's Working Backwards methodology, Design Thinking frameworks, and writing PR/FAQs - 5+ years of project management disciplines including scope, schedule, budget, quality, risk, and critical path management with experience defining KPIs and reporting to senior leadership - Experience managing customer-facing technical engagements or professional services delivery - AWS or other cloud certifications; PMP and/or SCRUM/Agile, SAFe certified - Self-motivated problem solver who thrives in fast-paced environments with ability to learn new tools quickly and balance rapid solution delivery with thoughtful architecture decisions Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.