Sr Technical Lead (Support & Operations)

Job description

We are seeking a highly skilled Google Cloud Engineer with strong expertise in Google Cloud Platform (GCP) and hands-on experience in either AWS and/or Microsoft Azure . The role is responsible for providing Tier 2 Platform Operations and Advanced Technical Support across multi-cloud environments, ensuring operational stability, security, performance, resilience, automation, and cost optimization of cloud infrastructure and platform services. The engineer will support GIC's enterprise-scale cloud landscape covering Landing Zones, IaaS, PaaS, Cloud Networking, Backup & Disaster Recovery, FinOps, Security Compliance, and Lifecycle Management , while coordinating with hyperscaler support teams for advanced issue resolution. Key Responsibilities Multi-Cloud Platform Operations Provide operational support for cloud services across: Google Cloud Platform (GCP) Amazon Web Services (AWS) Microsoft Azure Perform advanced diagnosis and resolution of cloud infrastructure incidents escalated from teams. Troubleshoot complex issues involving: Compute Network Storage Identity & Access Management Cloud-native services Platform-as-a-Service offerings Support cloud resource provisioning, reconfiguration, scaling, and controlled decommissioning activities. Skill Requirements Required Technical Skills Google Cloud Platform Google Compute Engine (GCE) Google Cloud Networking Cloud Storage Cloud SQL Load Balancing IAM Shared VPC Cloud Monitoring Cloud Logging Organization Policies Cloud Backup & Disaster Recovery AWS EC2 VPC Transit Gateway Direct Connect Route Tables ALB/NLB EBS AWS Backup Security Groups IAM Microsoft Azure Azure Virtual Machines Azure Networking Azure Backup Azure Policy Azure Monitor Managed Disks Azure SQL Resource Governance Operating Systems Windows Server Red Hat Enterprise Linux CentOS Ubuntu Linux Automation & IaC Terraform Ansible PowerShell Python Shell Scripting Azure Bicep CloudFormation Certifications (Preferred) Google Professional Cloud Engineer Google Associate Cloud Engineer AWS Solutions Architect Associate/Professional Microsoft Azure Administrator (AZ-104) Azure Solutions Architect Expert FinOps Certified Practitioner ITIL Foundation Key Competencies Multi-Cloud Operations Cloud Networking Incident Management Change Management Automation Engineering FinOps Disaster Recovery Capacity Planning Performance Optimization Problem Solving Stakeholder Management Vendor Coordination Technical Documentation Operational Excellence Other Requirements Google Cloud Platform (GCP) Administration Manage and support: Google Compute Engine (GCE) Virtual Private Cloud (VPC) Cloud Storage Cloud SQL Cloud Load Balancers Cloud Armor Cloud DNS Cloud Monitoring and Logging Manage the complete GCE lifecycle: Provisioning Configuration Scaling Patching Migration Recovery Decommissioning Monitor and maintain GCP Landing Zone governance controls. Implement and support: Organization Policies IAM controls Shared VPC Resource Hierarchy Network Segmentation Multi-Cloud Infrastructure Management AWS EC2 administration VPC and Transit Gateway management Route Tables and Network Paths Site-to-Site VPN Direct Connect monitoring EBS management AMI creation and recovery Security Group and NACL administration AWS Backup and Snapshot management Azure Azure Virtual Machines Virtual Networks Azure Firewall Azure Backup Azure Managed Disks Azure SQL Azure Policy Management Subscription Governance GCP GCE Operations VPC Network Administration Interconnect and VPN support Cloud Backup Services Cross-region replication Network Security Policies Cloud Network Management Monitor hybrid cloud connectivity and network performance. Manage: VPCs Subnets Route Tables Peering Connections VPN Connectivity Direct Connectivity Services Support load balancer operations: AWS ALB/NLB Azure Load Balancer Google Cloud Load Balancing Troubleshoot: Routing issues DNS issues Connectivity failures Latency and performance bottlenecks Participate in cloud network modernization initiatives. Backup, Recovery & Disaster Recovery Manage cloud backup solutions: AWS Backup Azure Backup Google Cloud Backup Perform: Backup validation Recovery testing Restore operations Cross-region recovery testing Support: EBS Snapshot Recovery Azure VM Restoration GCE Recovery Operations Database Recovery Processes Ensure compliance with backup retention and recovery polic Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. 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