Salesforce Apex Technical Lead Lightning Framework And Administration

Job description

A 5+ years expireance support lead who can Contribute to delivery of technical solutions for CRM initiatives from conception to the completion: •Collaborate with CRM Business and CRM IT teams and business stakeholders to gather functional and technical requirements, and translate them into deliverable technical designs •Suggest and take responsibility for developing solutions that are using features available on the Salesforce CRM and Marketing Cloud platforms, and are aligned with Salesforce best practices as well as Sonova Corporate IT Standards and CRM vision •Contribute to cross-functional project teams (including SAP, BW, Web team and others) to deliver high-standard solutions •Conduct technical design reviews, demos, and train the business counterparts Key Responsibilities Provide technical support for Sonova CRM solutions: • Provide daily technical support and system training on Sonova Salesforce solutions for CRM Business team and business counter parts • Take responsibility and solve CRM trouble tickets raised on ServiceNow. Work with other team members and external partners, as needed, to resolve tickets and communicate requests in due time and with quality ensuring continuous high user satisfaction Skill Requirements Qualifications & Technical Competencies: •A degree in IT, business administration or other relevant field, or equivalent work experience • Five or more years of work experience in business IT system administration. Understanding of software developent lifecycle • At least three years proven hands-on Salesforce.com development and administration across Sales and Service clouds. Experience implementing complex Flow automations, Lightning Page customization, and data modeling preferred • Apex, Visualforce, Agentforce/Prompt Builder, Lightning Component, and inbound/outbound REST API development experience is desirable • Life Sciences industry work experience is a plus Other Requirements 1.Salesforce Certified Administrator, Salesforce Certified Platform App Builder, and Salesforce Certified Platform Developer are preferred. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. 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