Sr Service Delivery Manager (DPO)

Job description

We are seeking an experienced and dynamic R2R Sr. Manager with 15+ years of progressively responsible experience to lead our Record-to-Report function. This role requires deep expertise in managing month-end and year-end close processes, conducting balance sheet reconciliations, overseeing intercompany accounting, and managing fixed assets. In addition to technical skills, you will be responsible for team management and will engage in extensive client and stakeholder interactions, ensuring exceptional service delivery. A natural penchant for driving continuous improvement through automation, process streamlining, and efficient team utilization is essential. Key Responsibilities End-to-End R2R Process Management: Oversee and manage the entire R2R process for multiple entities —including preparation and review of journal entries—to ensure timely, accurate, and compliant monthly and annual financial close. Supervise balance sheet reconciliations, ensuring discrepancies are promptly investigated and resolved. Having complete control of the open items being current Specialized Functions: Review Trial Balance and explain variances (above the tolerance limits defined) with previous month and previous year same month Lead intercompany accounting efforts to ensure accurate elimination and consolidation across legal entities. Team Leadership & Development: Direct and mentor a diverse team of R2R analysts and specialists, ensuring high performance through effective coaching, performance management, and skill development. Drive efficiency in team utilization and foster a collaborative, high-performance culture that prioritizes continuous learning and improvement. Client & Stakeholder Engagement: Engage with internal and external clients to understand their financial reporting needs, provide detailed updates, and address any concerns proactively. Build strong relationships with senior stakeholders, auditors, and regulatory bodies to ensure compliance and alignment with business objectives. Continuous Improvement & Automation: Identify opportunities to streamline and automate routine processes using advanced ERP systems, AI, RPA, and analytics tools. Develop and implement Standard Operating Procedures (SOPs) for process enhancements, driving cost savings, improved accuracy, and reduced cycle times. Champion digital transformation initiatives that deliver measurable results in efficiency and operational excellence. Skill Requirements Bachelor’s or Master’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CA, CPA, CMA) are preferred. 15+ years of comprehensive R2R and finance shared services experience, preferably within a corporate or global business services environment. Extensive experience managing month-end close, balance sheet reconciliations, intercompany accounting, and fixed assets. Strong leadership skills with proven team management and stakeholder engagement expertise. Advanced proficiency in ERP systems (PeopleSoft, JD Edwards, or equivalent) and tools for process automation and financial analytics. Excellent analytical, problem-solving, and communication skills, with a focus on continuous improvement and operational efficiency. Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. 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