SeniorAdministrator Cisco Identity Services Engine (ISE)

Job description

Job Summary : This role focuses on device management, remediation, event analysis, and providing world-class customer service. Job responsibilities include troubleshooting, diagnosing and resolving problems in complex customer networks, working in a global 24x7 organization. An ideal candidate will have prior NOC/SOC experience, working against timelines in a fast paced environment. A strong working understanding of Security platforms and technologies is necessary for a successful candidate. Excellent communication skills over video, web conference, and chat are required to succeed in the global Team. Job Responsibilities : CX is a team of extraordinary technical guides whose #1 focus is to deliver world-class customer experience. We help tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. As part of the Cisco CMS organization, you will be part of a dynamic, fast paced and encouraging team, where you’ll learn and grow as you run the technical support for some of Cisco\'s biggest customers. You will be given the opportunity to work alongside many of Cisco\'s Technical and Advanced Service organizations and will receive unusual insight into the IT services industry all the way from pre-sales to day 2 support , focused on some of Cisco’s key customers. Job Description : CCNA, CCNP and ITIL Key Responsibilities NA Skill Requirements Skill Requirement : - Excellent understanding of the TCP/IP protocol suite. - Configuring, Upgrade & Maintaining Firewall, IDS/IPS platforms. - Setup and managed Site-to-site IPSec VPN Tunnels. - Monitors system resource allocation and utilization. - Firewall rule creation, migrations, and re-certification. - Design, setting engineering standards, Configure, administer, and document firewall infrastructure. - Experience in performance tuning and optimization of firewalls and firewall policy’s. - Experience with Implementation and build of firewalls from scratch - Experience working on Firewall Rule base analysers and optimization approaches. - In depth understanding of Network ports, NAT, PAT and Access Lists. - Possesses utmost troubleshooting skills in the areas of security and networking. - Ability to take and read packet level network traces. - Strong IDS/IPS investigative, troubleshooting and analysis expertise. - Experience in IT Security assessments, implementing new security solutions & systems such as IPS, IDS, and firewalls. Working, demonstrated hands-on product and technology skills mentioned above in several of the following areas (more a plus): • Checkpoint Firewalls • Juniper Firewall • Fortinet Firewalls • TippingPoint (Trend Micro) IDS/IPS • Juniper IDS • Citrix WAF (Web Application Firewalls) • Firemon Security Management Suite Other Requirements Other Requirement : Minimum of 4+ years of experience in Security or Network support. Strong practical knowledge of Security platforms and technology. Proven crisis management skills. Strong analytical, problem solving and organizational skills. Strong written and verbal communications skills. Required Professional Qualifications BS in Engineering/Computer Science/IT and/or equivalent experience. Certifications. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Functional Cookies Provider Description Enabled Vimeo Vimeo is a video hosting, sharing, and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider Vimeo YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider YouTube Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Consent to all Advertising Cookies Advertising Cookies Provider Description Enabled Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions Consent to cookies from provider GoogleAnalytics Google Tag Manager Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions Consent to cookies from provider GoogleTagManager LinkedIn LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions Consent to cookies from provider LinkedIn