Senior Technical Lead

Job description

Key Responsibilities Lead implementation, enhancement, and optimization activities for Epic Cadence and Prelude applications. Gather, analyze, and document business and operational requirements related to patient access workflows. Configure patient registration, scheduling, appointment management, admissions, transfers, discharges, referrals, and insurance workflows. Design and support enterprise scheduling solutions for clinics, ambulatory practices, and hospital departments. Configure provider templates, appointment types, scheduling rules, referral workflows, and registration processes. Collaborate with Revenue Cycle, Ambulatory, MyChart, and Clinical application teams to support integrated workflows. Support insurance verification, eligibility checks, prior authorization, and coverage management processes. Lead workflow assessments and recommend process improvements aligned with Epic best practices. Conduct solution design sessions and stakeholder workshops. Create functional specifications, configuration documents, workflow diagrams, and training materials. Support system testing activities including unit testing, integrated testing, regression testing, and UAT. Coordinate deployment, go-live, cutover, and hypercare activities. Troubleshoot production issues and drive timely resolution. Participate in Epic upgrades, enhancements, optimization projects, and new feature deployments. Mentor junior analysts and provide knowledge transfer to support teams. Required Skills & Qualifications Bachelor's degree in Healthcare Informatics, Information Technology, Computer Science, Business Administration, or related field. 8+ years of healthcare IT experience with Epic implementation and support projects. Epic Cadence Certification (Mandatory). Epic Prelude Certification (Mandatory or Strongly Preferred). Strong knowledge of patient scheduling, registration, admissions, referrals, and patient access operations. Experience supporting ambulatory and hospital-based scheduling workflows. Understanding of healthcare revenue cycle processes and insurance workflows. Experience conducting workflow analysis, solution design, testing, and production support activities. Proven ability to lead client-facing workshops and solution discussions. Strong communication, stakeholder management, and analytical skills. Experience working with Canadian healthcare organizations is highly preferred. Key Responsibilities Skill Requirements Other Requirements Maximum Salary (US): 177,000 Minimum Salary (US): 69,000 Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Compensation and Benefits A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. 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