Senior Technical Lead

Job description

Lead implementation, enhancement, and support activities for Epic Grand Central (ADT) applications. Configure and maintain admission, discharge, transfer, registration, bed management, and patient movement workflows. Gather and analyze business, operational, and clinical requirements from healthcare stakeholders. Design and optimize inpatient operational workflows across hospitals and healthcare facilities. Configure hospital units, room and bed hierarchies, transfer rules, patient classes, service areas, and location structures. Support patient placement, bed assignment, census management, discharge planning, and transfer management processes. Collaborate with Cadence, Prelude, Ambulatory, Revenue Cycle, ClinDoc, Orders, and MyChart teams to support integrated workflows. Facilitate workflow design sessions and recommend Epic best practices for patient throughput and operational efficiency. Develop functional specifications, build documentation, workflow diagrams, test plans, and training materials. Lead unit testing, integrated testing, regression testing, and user acceptance testing activities. Support go-live planning, cutover execution, and hypercare support. Troubleshoot production issues and coordinate timely resolution. Support system upgrades, enhancements, and optimization initiatives. Assist healthcare organizations in improving patient flow and bed utilization strategies. Mentor junior consultants and provide guidance on configuration and operational best practices. Required Skills & Qualifications Bachelor's degree in Healthcare Informatics, Information Technology, Computer Science, Hospital Administration, or related field. 8+ years of healthcare IT experience with Epic implementation and support projects. Epic Grand Central Certification (Mandatory). Strong knowledge of ADT workflows including admissions, transfers, discharges, patient placement, and bed management. Experience supporting inpatient and hospital operations functions. Understanding of patient access, registration, scheduling, and revenue cycle integration points. Experience conducting workflow analysis, solution design, testing, and production support activities. Ability to lead client-facing discussions and operational workflow workshops. Strong problem-solving, analytical, and stakeholder management skills. Experience working with Canadian healthcare organizations is highly preferred. Preferred Skills Epic Prelude Certification. Epic Cadence Certification. Epic Hospital Billing (HB) Certification. Epic Resolute Professional Billing (PB) Certification. Epic Clinical Documentation (ClinDoc) Certification. Experience with transfer center operations and patient throughput initiatives. Knowledge of healthcare interoperability standards and integration concepts. Experience with Reporting Workbench, Clarity, and operational dashboards. Familiarity with Agile and Waterfall project delivery methodologies. Key Responsibilities Skill Requirements Other Requirements Maximum Salary (US): 151000 Minimum Salary (US): 95000 Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Compensation and Benefits A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. 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