Sr Administrator (Support & Operations)

Job description

Migration Engineer (VDI) (L2) Role Summary We are looking for L2 VDI Migration Engineers to execute the migration of users, images, applications and profiles from the customer\'s on-premises Citrix environment to Azure-hosted VDI under Lot 3. Working to the architect\'s design and runbooks, the engineers will build the target environment, run migration waves end-to-end, resolve migration issues and hand over a documented, stable service to BAU. Key Responsibilities Key Responsibilities Discovery & inventory: Collect and validate Citrix inventory — machine catalogs, delivery groups, published applications, policies, user-to-application mapping — using the Citrix PowerShell SDK and assessment tooling; keep the migration tracker accurate. Target environment build: Deploy VDAs / session hosts on Azure as per the LLD — MCS machine catalogs or AVD host pools, domain join, VDA installation, Citrix / GPO policies and WEM configuration. Golden images & applications: Build and update golden images, install and smoke-test applications, support application packaging (MSIX / App-V / App Layering) and coordinate UAT with application owners. Profile migration: Migrate user profiles from Citrix UPM / roaming profiles to FSLogix containers; configure Azure Files permissions and validate profile integrity post-migration. Wave execution: Run migration waves — pre-migration checks, user and group assignment, user communications, cutover, hypercare support and rollback when required. Testing & validation: Carry out functional, performance, printing, peripheral and Microsoft Teams optimisation (HDX / multimedia redirection) testing; record results and defects. Troubleshooting: Resolve migration issues — VDA registration, logon and profile problems, application compatibility, StoreFront / Workspace access, network latency — and escalate design gaps to the architect. Automation: Write and maintain PowerShell scripts to automate bulk build, assignment, validation and reporting tasks. Documentation & handover: Update runbooks, as-built documentation and known-error records; support knowledge transfer and handover to the BAU operations team. Migration windows: Work in planned migration and change windows, including off-hours and weekends as per the wave plan. Skill Requirements Mandatory Skills 3-5 years hands-on Citrix Virtual Apps and Desktops administration — MCS / PVS, Delivery Controllers, StoreFront, Director, Citrix policies Hands-on Azure IaaS — VMs, VNets / NSGs, Storage accounts, Azure Compute Gallery FSLogix profile containers and profile migration Windows 10/11 multi-session and Windows Server build and troubleshooting Active Directory, Group Policy and Microsoft Entra ID basics PowerShell scripting (Citrix SDK / Az modules) Experience on at least one VDI migration, refresh or large-scale rollout project Good-to-Have Skills Azure Virtual Desktop build and administration Citrix DaaS / Citrix Cloud and Citrix Gateway / NetScaler basics Citrix App Layering, WEM and MSIX app attach Microsoft Intune and application packaging Terraform / Bicep for repeatable builds ServiceNow change and incident processes Monitoring tools such as ControlUp or uberAgent Other Requirements Certifications Microsoft Certified: Azure Administrator Associate (AZ-104) — preferred Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140) — preferred Citrix Certified Associate / Professional – Virtualization (CCA-V / CCP-V) — preferred Behavioural Competencies Disciplined execution against runbooks and change plans Clear status reporting and user-facing communication during cutovers Team player who works well across infrastructure, application and security teams Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. 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