Sr Administrator (Support & Operations)

Job description

We are seeking an experienced engineer to manage the end-to-end lifecycle of Red Hat Ansible Automation Platform (AAP) and AWX, including deployment, configuration, upgrades, backup/restore, and day-to-day operations. The role involves integrating AAP with Git platforms (Azure Repos/GitHub/GitLab/Bitbucket), ServiceNow, Active Directory/LDAP, and secrets management solutions (Azure Key Vault, Ansible Vault, CyberArk, Delinea). You will develop and deliver automation use cases across Linux, Windows, Network, and Cloud environments, and ensure compliance, security, and scalability. The Engineer will be responsible for developing, integrating, and optimizing automation workflows while ensuring development and addition of new use cases. Key Responsibilities Install and configure Ansible Automation Platform (AAP) components: Controller, Platform Gateway, Automation Mesh, Automation Hub, EDA, Execution Environments, PostgreSQL. • Deploy AAP on Kubernetes, OpenShift, or Podman for containerized environments • Plan and execute version upgrades, patching, and disaster recovery • Build and manage Execution Environments with curated collections and dependencies • GitOps integration with Azure Repos/GitHub/GitLab/Bitbucket • ServiceNow ITSM for Incident/Change automation • AD/LDAP for SSO and RBAC • Secrets management using Azure Key Vault, Ansible Vault, CyberArk, or Delinea • Manage AWX (open source upstream of AAP): o Deploy and configure AWX on Kubernetes, OpenShift cluster environment. o Set up projects, inventories, credentials, job templates, and RBAC o Integrate AWX with Git repositories for source control and CI/CD pipelines o Monitor AWX performance, log, and troubleshoot job failures • Deep understanding of Ansible Core concepts: o Playbooks, Roles, Collections, Inventories (Static/Dynamic) o Variables, Facts, Conditionals, Loops, Handlers o Jinja2 templating, Filters, Error handling o Idempotency and modular design • Implement backup and restore strategies for AAP and AWX: o Database backups (PostgreSQL) o Configuration and secrets backup o Disaster recovery testing and documentation • Develop and automate the use cases for Linux, Windows, Network and Cloud environments. • Create custom Ansible modules when off-the-shelf modules are insufficient to meet specific automation requirements. • Troubleshoot and resolve complex infrastructure automation issues. • Maintain documentation for infrastructure automation code, configurations, and procedures to ensure clarity and knowledge sharing among team members. Skill Requirements Strong knowledge of Ansible AAP and AWX • Hands-on experience with AAP components • Expertise in YAML, Jinja2, and scripting (Python/Bash/PowerShell) • Familiarity with container platforms (Docker/Podman/Kubernetes/OpenShift) • Experience with CI/CD pipelines and GitOps workflows • Knowledge of ServiceNow integration, AD/LDAP, and secrets management • Experience with backup and restore strategies for AAP and AWX Other Requirements Soft Skills: • Strong problem-solving and debugging skills for Infrastructure automation challenges. • Excellent communication and documentation skills. • Ability to work independently and collaborate across multiple teams. Preferred • Red Hat certifications (RHCE, Ansible Automation Platform Specialist) • Familiarity with Terraform, Packer, and policy-as-code Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. 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