Senior Analyst(Del Ops (Non Voice))

Job description

In the capacity of Business Analyst Lead , you will orchestrate the strategic alignment between Google’s Program/Vendor Managers and the Extended Workforce. Your mission is to facilitate the adoption of complex access provisioning frameworks while ensuring 100% compliance with Google’s global security, risk, legal, and privacy mandates. As a critical gatekeeper of infrastructure integrity, you will ensure vendor partners operate within Google’s rigorous security and operational standards. This role demands an expert-level grasp of risk assessment and internal infrastructure protocols, serving as a primary consultant for safeguarding data through meticulous auditing and proactive third-party engagement management. Key Responsibilities Key Responsibilities 1. Strategic Access & Compliance Oversight Operational Governance: Lead the deployment and execution of Google’s evolving access provisioning requirements across diverse product areas. Expert Consultation: Act as a Subject Matter Expert (SME) for various verticals, providing high-level guidance on security protocols and infrastructure standards. Infrastructure Mastery: Good to have proficiency in ServiceNow, IAM frameworks, CyberArk, and SailPoint to manage complex identity landscapes. Control Evaluation: Audit and validate the effectiveness of vendor controls concerning data security, incident response, and change management. 2. Operational Excellence & Process Engineering Technical Problem Solving: Independently troubleshoot high-level access barriers and facilitate cross-functional communication between Security, Engineering, and App-Dev teams. Innovation & AI Integration: Drive "Operations Rigor" by owning the development and implementation of AI-driven efficiencies and process improvements. Metrics Management: Architect and maintain robust tracking for SLOs and SLAs, ensuring service delivery remains at a "top-tier" performance level. Change Management: Design and deliver technical training and presentations to synthesize findings into actionable organizational changes. 3. Leadership & Mentorship Talent Development: Mentor junior analysts and perform rigorous quality reviews of their outputs to maintain high-impact delivery. Senior Stakeholder Engagement: Synthesize complex data into concise insights for senior leadership, advocating for self-service analytics and best practices. Collaborative Risk Management: Partner with Legal, Compliance, and Security teams to ensure a unified, holistic approach to global vendor risk. Skill Requirements Minimum Skills & Experience Educational Foundation: Bachelor’s degree in Computer Science, Information Systems, or a technical field; or equivalent evidence of practical expertise. Domain Expertise: * 4–5 years of progressive experience in Access Management roles. 2+ years in a technical consultation or high-level Helpdesk environment specializing in IAM. 2+ years of focused experience in Information Security or Risk Management , specifically targeting vendor control frameworks. Technical Toolset: * Mastery of Google Workspace (Sheets, Pivot Tables), Command Line Interfaces (CLI), and Databases. SQL and Markup proficiency is good to have for data-driven decision-making. Audit Capabilities: Proven experience auditing within hyperscale cloud environments (e.g., Google Cloud Platform) and managing multiple complex engagements simultaneously. Communication: Exceptional ability to translate sophisticated technical risks into clear business language for diverse stakeholders. Operational Flexibility: Demonstrated ability to operate independently within a 24*5 rotational shift structure to ensure global coverage. Minimum Skills & Experience Educational Foundation: Bachelor’s degree in Computer Science, Information Systems, or a technical field; or equivalent evidence of practical expertise. Domain Expertise: * 4–5 years of progressive experience in Access Management roles. 2+ years in a technical consultation or high-level Helpdesk environment specializing in IAM. 2+ years of focused experience in Information Security or Risk Management, specifically targeting vendor control frameworks. Technical Toolset: * Mastery of Google Workspace (Sheets, Pivot Tables), Command Line Interfaces (CLI), and Databases. SQL and Markup proficiency is good to have for data-driven decision-making. Audit Capabilities: Proven experience auditing within hyperscale cloud environments (e.g., Google Cloud Platform) and managing multiple complex engagements simultaneously. Communication: Exceptional ability to translate sophisticated technical risks into clear business language for diverse stakeholders. Operational Flexibility: Demonstrated ability to operate independently within a 24*5 rotational shift structure to ensure global coverage. Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 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