Senior Radiology Clinical Specialist - West Coast

Job description

We anticipate the application window for this opening will close on - 23 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the LifeAs one of Medtronic’s three comprehensive portfolios, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission to alleviate pain, restore health, and extend life, our Cranial & Spinal Technologies (CST) Operating Unit develops and delivers an integrated ecosystem of spinal implants, navigation and robotic guidance systems, advanced imaging, and data-driven planning tools for complex spine and cranial procedures. Platforms such as AiBLE connect these technologies to enhance surgical precision, streamline workflows, and support improved patient outcomes around the world. The Senior Radiology Clinical Specialist provides clinical, technical, and product knowledge support to existing and potential customers and employees in O-Arm Imaging & Navigation products. Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to represent medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value – and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. This role will cover the West Coast. Travel for this role is 70-75%. Primary Responsibilities: Technical Support Setup, support, and conduct O-Arm Intraoperative Imaging clinical evaluations and on-site installations with surgeons and potential customers Work with hospital Physicists when testing O-arm for acceptance Troubleshoot system hardware and software to maximize system performance Maintain tools and test equipment properly and ensuring they are calibrated Follow and adhere to Standard Operating Procedures, including completing all necessary Regulatory forms Identify and escalate quality improvements Customer Support Provide telephone clinical support to customers Update customer database for products installed, serial numbers, and surgeons trained, site specific information, open issues, following up on part returns and all open calls Notify sales representatives concerning site issues for follow-up Attend customer meetings, shows, and conventions to provide technical support Follow and adhere to MDT policies in regard to Travel and Entertainment expenses Educational Support Educate and train hospital personnel, including radiology, OR staff, and physicians Serve as technical resource for surgeons, clinicians and others being trained Partner with other MDT business representatives, mainly CST, to drive equipment utilization Other duties as assigned/requested by management Required Qualifications: Bachelor’s degree Minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience Current RT Certification (ARRT) Preferred Qualifications: Prior technical service, support or training experience, OR experience Knowledge of the OR environment and working around sterile fields Knowledge of anatomy and medical terminology is important Solid aptitude for using mechanical and electronic devices Experience in conflict management Proficient in the use of PC software applications including Microsoft Office suite For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. ‌ Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$90,400.00 - $135,600.00 ‌ This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer cont