IT Delivery Manager

Job description

Delivery Manager Contract: Full-time Shift pattern: Hybrid Closing date: 30-10-2026 Recruitment Partner: Kershia Broughton What you'll be doing As a Delivery Manager at Boots, you will play a pivotal role in ensuring the successful delivery of a portfolio of IT projects. You will lead a multi-discipline delivery team, working closely with Project Managers and senior stakeholders to resolve delivery issues and drive project outcomes. Your expertise will help align projects with business priorities and ensure they are delivered on time and within budget. Key responsibilities Lead longer-term resource planning in collaboration with Business Relationship Managers. Drive the end-to-end delivery of projects within timescale, cost, and quality criteria. Manage day-to-day resources within the team to deliver approved work. Proactively manage portfolio-level Risks, Assumptions, Issues, and Dependencies (RAID). Build strong relationships with senior stakeholders to understand their priorities. Ensure compliance with project delivery methodologies and processes. Validate and approve estimates for all projects to ensure value for money. Coach and develop project teams to improve ways of working. What you'll need to have (our must-haves) Proven experience in managing the successful delivery of multiple IT projects. Expertise in various IT project delivery methodologies, including Agile. Strong stakeholder management and communication skills. Project management qualification such as APMP, PRINCE2, or MSP. Commercial awareness and supplier management experience. It would be great if you also have Understanding of retail environments and processes. Experience managing projects in outsourced environments. Knowledge of specific IT retail environments. Experience with mobile app project delivery. Where your brilliance can take you At Boots, your career growth is a priority. As a Delivery Manager, you will have the opportunity to develop your leadership skills and expand your expertise in IT project management. With a focus on continuous improvement and innovation, you can progress to senior management roles or explore other areas within the business, contributing to our mission of delivering exceptional care and service to our customers. Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through Health Hero's, our Employee Assistance Programme. There’s lots more in our benefits and discounts: MyBoosts, there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards . Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. A bit about us At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time. What’s next? If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. If a role is advertised as full-time, we are open to discussing part-time and job-share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We look forward to hearing from you soon. Be brilliant with Boots. Apply now More jobs in Technology Summary Job Reference: 284939BR Job Reference: 2 8 4 9 3 9 B R Nottingham, Nottingham Support Office Permanent 37.5 Hours Apply now You can apply when online Our application process Application process Learn more 1. Apply online and we will review your application against the job requirements. 2. Depending the role, you'll either be invited to complete a short online assessment, or you'll receive a phone call from a member of our team to find out more about you. 3. If you're successful you'll be invited to attend an interview. 4. Following your interview, you will be contacted to discuss the outcome and to provide any feedback. If successful, you'll receive an email with your job offer! 5. For some roles we may require some pre-employment checks to be carried out. Learn more You might also be interested in Lead Business Data Analyst Support Office Nottingham, Nottingham Support Office Permanent 37.5 hours per week View job description AI Engineering Lead Support Office Nottingham, Nottingham Support Office Permanent 37.5 hours per week View job description Solution Architect – Data Integration Support Office Nottingham, Nottingham Support Office Fixed Term 37.5 hours per week View job description View 12 jobs Got a question? You can apply for Support Office jobs at Boots through our careers website, www.boots.jobs . Simply search for roles using filters such as function area or contract type, then select a position that interests you and submit your application with your CV. Once your application has been reviewed, we’ll contact you by email or phone with an update on the next steps. You can find the latest Support Office opportunities on our dedicated Support Office careers page at boots.jobs/support-office where all roles and business function information are kept up to date. For broader updates about life at Boots, you can also follow our Boots Jobs channels on LinkedIn, Facebook, Tiktok and Instagram. We have a wide range of Support Office roles, with opportunities in various locations including Nottingham, London and Weybridge. As well as full-time roles we offer a number of flexible working options to suit our colleagues’ needs, including job shares and part-time working. From Finance and HR to IT, Procurement and e-commerce; there are many different ways to develop your career with us. View all FAQs Why Boots? At Boots care is at the heart of everything we do. Discover how we support you to achieve your goals, how we’re creating an open and inclusive working environment and explore our meaningful benefits. 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