Senior Engineer I, Software Development - Insight QA

Job description

Experience: 10–12 Years Location: Bengaluru Employment Type: Full-time About the Role We are looking for an experienced Senior QA Engineer / QA Lead with 10–12 years of experience in cloud-based network management solutions to join our engineering team. The role will focus on end-to-end quality engineering for a cloud-hosted network management platform, managing and monitoring networking devices such as Access Points, Switches and Routers. The ideal candidate will have strong experience in testing cloud-managed networking solutions, with a combination of networking, AWS/cloud, REST APIs, Python automation, TypeScript/Playwright and end-to-end system testing. This role requires someone who can understand and validate the complete solution across: Network Device → LAN/WAN → Internet → AWS Cloud → Cloud Services/APIs → Database → Web/Mobile Application The candidate should be comfortable troubleshooting issues across both the networking and cloud/application layers. Key Responsibilities Cloud Network Management Testing - Own QA for a cloud-based network management platform from requirements through production. - Test end-to-end workflows for cloud-managed Access Points, Switches, Routers and other network devices. - Validate device onboarding, discovery, provisioning and configuration. - Test device-to-cloud communication and cloud-to-device operations. - Validate configuration synchronization between cloud and network devices. - Test device monitoring, health status, statistics, alerts and notifications. - Validate firmware/software upgrade workflows. - Test remote configuration and management capabilities. - Validate device connectivity, disconnect/reconnect and recovery scenarios. - Test multi-device, multi-site and large-scale network management scenarios. - Validate behavior under network failures, latency, packet loss and intermittent connectivity. - Test cloud-managed networking workflows across different network topologies and environments. Test Planning & Quality Ownership - Review requirements, user stories, functional specifications and technical designs. - Review ERDs and data models to understand relationships, dependencies and data flows. - Participate in architecture and design reviews from a QA perspective. - Identify functional, integration, data, networking and cloud risks. - Develop test strategy, test plans, test scenarios and test cases. - Define test scope, coverage, environments, dependencies and execution timelines. - Create positive, negative, boundary, failure-recovery and end-to-end scenarios. - Maintain requirements-to-test-case traceability. - Review test cases and ensure adequate coverage. Test Execution - Execute functional, integration, system, regression and end-to-end testing. - Perform cloud-to-device and device-to-cloud testing. - Test networking devices together with cloud services and applications. - Validate APIs, backend services, database state and UI behavior as part of end-to-end workflows. - Perform interoperability and compatibility testing. - Execute testing across different network configurations and connectivity conditions. - Analyze failures across device, network, cloud and application layers. API & Cloud Testing - Strong hands-on experience with REST API testing and automation. - Validate API request/response, authentication, authorization and business logic. - Test APIs used for device provisioning, configuration, monitoring and management. - Validate data consistency between APIs, cloud services, database and UI. - Test asynchronous workflows, events, notifications and service-to-service communication. - Test AWS-hosted cloud applications and services. - Validate cloud services, microservices and distributed workflows. - Analyze cloud logs, metrics, traces and application telemetry. - Test reliability, availability, scalability and failure/recovery scenarios. - Validate deployments across QA, staging and production environments. Networking Expertise Strong hands-on knowledge of networking is essential. Experience with: - TCP/IP - IPv4 / IPv6 - DHCP - DNS - ARP - ICMP - HTTP/HTTPS - TLS/SSL - NAT - Routing - Switching - VLAN - QoS - Ethernet - WAN/LAN - Wi-Fi technologies - WPA2/WPA3 - Wireless roaming - Network connectivity and troubleshooting Experience with Wi-Fi 5/6/6E/7 is highly desirable. Network Troubleshooting & Diagnostics Hands-on experience with tools such as: - Wireshark - tcpdump - ping - traceroute - iperf - nslookup/dig - Network packet capture and protocol analysis Ability to troubleshoot issues across: Device → LAN/WLAN → WAN/Internet → Cloud → API → Backend → Application The candidate should be able to use packet captures, logs, API traces and cloud telemetry to determine the root cause of complex issues. Test Automation Python - Strong hands-on experience developing Python-based test autom