Technical Marketing and Systems Technician

Job description

Job Details: Job Description: Intel is shaping the future of technology to help create a better future for the entire world. Our work in pushing forward fields like AI, analytics, and cloud-to-edge technology is at the heart of countless innovations. With a career at Intel, you'll have the opportunity to use technology to power major breakthroughs and create enhancements that improve our everyday quality of life. Join us and help make the future more wonderful for everyone. Want to learn more? Visit our YouTube Channel or the link below. Life at Intel Intel's Performance Marketing Lab (PML) develops the performance proof points, competitive insights, technical narratives, benchmarking capabilities, and enabling infrastructure that showcase the value of Intel client platforms to customers, partners, press, and internal stakeholders. As a Technical Marketing and Systems Technician, you will combine technical expertise, systems administration, data analysis, and communication skills to analyze platform performance, support lab infrastructure, and help communicate the value of Intel technologies through data-driven insights and technical content. In this role, you will work closely with engineering, product planning, validation, sales, and marketing teams to evaluate Intel platforms, analyze workload performance, develop competitive insights, and create technical content that supports product launches and customer engagements. You will help deploy, maintain, and improve benchmarking infrastructure across Windows and Linux environments, support lab automation, data collection, and performance analytics systems, and ensure reliable operation of the hardware, software, networking, and server resources used throughout the lab. This role offers a unique opportunity to work across performance benchmarking, AI evaluation, lab infrastructure, automation, systems administration, and technical marketing, helping drive both the generation and communication of Intel's performance insights. The ideal candidate is passionate about technology, enjoys solving complex technical problems, and can effectively translate data into compelling insights while contributing to the systems and infrastructure that power Intel's performance analysis capabilities. Key Responsibilities: Systems and Infrastructure • Deploy, configure, maintain, and troubleshoot Windows and Linux client and server systems. • Configure, characterize, and maintain desktop, mobile, workstation, handheld, and server platforms used for performance analysis and product evaluation. • Support benchmarking infrastructure, automation frameworks, storage systems, and local lab services. • Maintain operating system images, software deployment processes, and test environment configurations. • Assist with network administration and troubleshooting across lab equipment, servers, and client systems. • Support data collection pipelines, dashboard infrastructure, and benchmark result management systems. • Support AI benchmarking infrastructure, automated workload execution systems, agentic workflow evaluation environments, and performance analytics platforms. • Identify opportunities for automation, scalability, and workflow improvements across lab operations. Technical Marketing and Performance Analysis • Develop technical proof points, benchmark studies, customer presentations, competitive analyses, and performance reports. • Analyze benchmark data and translate complex engineering findings into clear, data-driven narratives for customers, executives, and product teams. • Support Intel product launches through workload characterization, performance validation, competitive analysis, and technical communications. • Develop and maintain benchmark suites, workload automation, AI evaluation workflows, and performance analysis methodologies across client, workstation, gaming, handheld, and AI-focused platforms. • Partner with engineering, validation, product planning, and marketing teams to ensure performance claims are accurate, repeatable, and aligned with product strategy. This role offers a unique combination of engineering, systems administration, data analytics, competitive assessment, AI benchmarking, and technical storytelling, providing broad exposure across both technical and business functions within Intel. We invite you to bring your expertise, curiosity, and passion for technology as we help shape the future of client computing and AI performance evaluation. The ideal candidate will possess the following behavioral traits: • Strong analytical, troubleshooting, and problem-solving skills. • Demonstrated self-initiative and ability to learn new technologies independently. • Excellent written and verbal communication skills. • Ability to work effectively across engineering, product planning, validation, marketing, and cross-functional teams. Qualifications:You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience listed below would be obtained through a combination of your school work/classes/research and/or relevant previous job and/or internship experiences. Minimum Qualifications: • HS Diploma/GED and 4+ years of related experience. • 2+ years' experience with PC hardware, software, operating systems, system administration, benchmarking, validation, data analysis, performance evaluation, or related technical activities. • 2+ years' experience building, imaging, configuring, upgrading, and troubleshooting desktop, mobile, workstation, handheld, or server platforms. Preferred Qualifications • Experience with performance benchmarking, competitive analysis, workload characterization, product validation, or technical marketing activities. • Familiarity with Intel client platforms, PC architecture, graphics technologies, AI workloads, gaming, content creation, workstation, or handheld computing applications. • Experience administering or troubleshooting Windows and Linux operating systems. • Familiarity with Linux distributions including Ubuntu, RHEL, Rocky Linux, CachyOS, and SteamOS. • Experience supporting workstation, server, storage, benchmarking, validation, AI development, or laboratory environments. • Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, managed switches, routing, and network troubleshooting. • Experience managing local servers, NAS/storage systems, virtualization platforms, lab automation infrastructure, or testbed environments. • Experience with scripting, automation, or workflow development using Python, Bash, PowerShell, or similar technologies. • Experience collecting, analyzing, visualizing, and communicating technical data using Excel, Power BI, Tableau, SQL, Python, or similar analytics tools. • Familiarity with AI inference, generative AI, large language models (LLMs), image generation, agentic AI workflows, or related AI benchmarking methodologies. • Experience presenting technical information and performance insights to customers, management, executives, or cross-functional teams. • Experience creating technical reports, white papers, competition guides, benchmark studies, dashboards, executive summaries, or customer-facing technical content. Why Join PML? You will have the opportunity to influence Intel product launches, shape competitive positioning, develop industry-leading benchmark methodologies, and help define the technical narratives that showcase the value of Intel platforms. You will work with emerging technologies spanning AI, graphics, gaming, workstation, handheld, and client computing workloads while supporting the infrastructure and automation frameworks that enable performance characterization at scale. Benefits at Intel Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improv