Director, Hospitality, Events & Travel

Job description

About Marvell Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead. Your Team, Your Impact Global Workplace Solutions (GWS) creates inspiring spaces and innovative services that bring Marvell's culture and values to life. We build and maintain every aspect of what keeps our workplaces operating seamlessly — from the experience an employee has the moment they walk into one of our offices, to how we move our people and executives around the world, to the systems that make it all auditable and efficient. We manage the industry-leading employee services that help make Marvell a great place to work: how we design sustainable, healthy, and collaborative workspaces; how we create energizing food, amenity, and event experiences; how we support our executives with the discretion and polish their schedules demand; and how we deliver inclusive environments where Marvell and our employees can thrive. This is a newly consolidated Director-level role bringing together corporate travel, corporate card programs, headquarters events, global amenities strategy, and elevated executive facilities support under a single leader — replacing what was previously a narrower Travel & Corporate Cards-only mandate. You'll build and lead a team spanning each of these disciplines, and you'll be the single point of accountability for how Marvell's employees and executives experience travel, events, amenities, and workplace services worldwide. What You Can Expect Travel & Corporate Card Program Operations Oversee end-to-end daily operations of corporate card provisioning and lifecycle management, expense reconciliation, travel booking platforms, and the executive travel program. Serve as the primary relationship owner for global TMC partners and other travel & expense vendors, managing SLAs, contract compliance, and ongoing performance. Establish and enforce program controls, audit processes, and global reimbursement standards that balance compliance with a frictionless employee experience. Act as the escalation point for complex card, expense, and travel issues, resolving them efficiently and using patterns to drive systemic improvement. Executive & White-Glove Workplace Services Design and lead a white-glove service model for Marvell's executive population — travel, scheduling touchpoints, workplace accommodations, and day-to-day requests — delivered with the discretion, polish, and responsiveness executive support demands. Set the service standard for how executive and VIP needs (visiting customers, board members, senior leadership) are handled across every Marvell site, ensuring a consistent, high-touch experience regardless of location. Build and manage a small, highly responsive executive services function capable of resolving sensitive or time-critical requests quickly and with complete confidentiality. Partner with Executive Assistants and senior leadership offices to anticipate needs proactively rather than simply reacting to requests. Headquarters Events & Experience Management Own end-to-end planning and execution of headquarters special events — all-hands meetings, executive briefings, board meetings, customer visits, and employee celebrations — including room setup, space reservations, catering, and AV production coordination. Build and manage a room/space reservation system and governance model for shared HQ meeting and event spaces, balancing competing demands across the business. Manage relationships with catering, AV, and event production vendors, negotiating contracts and holding them to service-level standards. Partner with Corporate Communications, Executive Offices, and business unit leaders to plan and resource events that reflect Marvell's culture and brand. Build scalable event playbooks and checklists so consistent, high-quality execution doesn't depend on any single person's institutional knowledge. Global Amenities & Employee Experience Program Define and manage Marvell's global office amenities strategy — determining what amenities (food & beverage programs, wellness offerings, collaboration spaces, fitness options, and similar) are appropriate for each office, scaled to office size, regional market norms, and local cultural expectations. Build a standards framework that balances global consistency in the Marvell employee experience with the flexibility each region and site genuinely needs. Own vendor relationships for amenity programs (food service, wellness, and related services), managing quality, cost, and employee satisfaction. Build feedback mechanisms to capture employee sentiment on amenities and workplace experience, and translate that feedback into a prioritized investment roadmap. Partner with Real Estate and Facilities teams to ensure amenity planning is built into new site selection, office buildouts, and renovations from the start. Executive Facilities Support (Elevated Helpdesk) Stand up and lead an elevated/executive tier of the facilities helpdesk — faster response times, higher-touch service, and proactive issue resolution for executive offices, board rooms, and other high-visibility spaces. Define clear service-level standards and escalation paths that distinguish executive-tier support from standard employee facilities requests, without creating confusion or a two-tier employee experience elsewhere. Own the technology and ticketing workflow for facilities requests, ensuring requests are triaged, tracked, and resolved with full visibility into performance. Build a team or vendor model capable of delivering this elevated support consistently across Marvell's largest sites. Transformation, Technology & Modernization Develop and execute a multi-year transformation roadmap across travel, card, events, and amenities — rationalizing platforms, automating workflows, and eliminating manual processes, drawing on proven experience modernizing programs at prior companies. Lead evaluation and selection of next-generation technologies across the portfolio, including AI-enabled expense automation, touchless audit controls, integrated booking tools, and modern event/space-management platforms. Drive change management and adoption strategies that ensure employees, approvers, and executives embrace new tools and updated policies at a global scale. Data, Analytics & Benchmarking Own program analytics across all functional areas — build dashboards and reporting frameworks that surface spend trends, policy compliance, utilization, employee satisfaction, and savings opportunities. Benchmark Marvell's programs against industry best practices and peer companies; translate findings into a compelling narrative for leadership that drives prioritization and investment decisions. Define and track KPIs across every program dimension: cost efficiency, traveler and employee satisfaction, compliance rates, event quality, and vendor performance. Employee Experience & Policy Lead a comprehensive rewrite of Marvell's global travel policy — simplifying language, aligning with market norms, and reflecting the needs of a global, hybrid workforce. Champion the employee experience across every touchpoint your organization owns: booking, expense submission, reimbursement, traveler support, event attendance, amenity usage, and facilities requests. Build feedback mechanisms to continuously capture employee sentiment across all program areas and surface actionable improvements. Finance & Accounting Partnership Partner closely with the Accounting team