Technical Product Owner, Manager - Inbound Transportation

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Technology Product & Platform Management Job Sub Function: Technical Product Management Job Category: Scientific/Technology All Job Posting Locations: New Brunswick, New Jersey, United States of America Job Description: We are seeking a Technical Product Owner, Manager – Inbound Transportation to join our Global Trade and Transportation Technology organization. This position will be based in New Brunswick, NJ. This role will serve as Johnson & Johnson Technology leader supporting the Enterprise Global Transportation organization. The Technical Product Owner will lead the technical solutioning, and prioritization of technology capabilities that improve inbound transportation across Johnson & Johnson’s global supply chain. This leader will ensure clear people, process, and technology alignment across the Enterprise Global Transportation ecosystem. Success requires strong product ownership, technical fluency, disciplined prioritization, and the ability to guide decisions from discovery through deployment, adoption, and value realization. Within Global Trade and Transportation, we connect business strategy with technology to solve complex problems at scale. We collaborate across functions, sectors, and regions to deliver reliable, secure, and intuitive digital products for employees, partners, suppliers, customers, and patients. Key Responsibilities Stakeholder Partnership and Product Discovery Partner with Enterprise Global Transportation, segment and regional leaders, and transportation operations to understand business goals, user needs, process pain points, and value opportunities. Collaborate across Supply Chain, Procurement, Finance, Data, Architecture, Security, and Engineering to align product decisions and dependencies. Represent the voice of the customer by using research, feedback, operational data, and product insights to guide priorities and solution design. Backlog Ownership and Agile Delivery Own, prioritize, and maintain the product backlog, translating outcomes and requirements into epics, features, user stories, acceptance criteria, and clear definitions of done. Make day-to-day scope and priority decisions for the product team, balancing business value, customer impact, technical feasibility, risk, and capacity. Partner with engineering, architecture, data, integration, and quality teams to evaluate options, clarify requirements, address technical debt, and guide design decisions. Lead or actively participate in refinement, sprint planning, reviews, demonstrations, release planning, and retrospectives; accept completed work against agreed criteria. Coordinate cross-team dependencies and remove ambiguity or impediments that could affect delivery quality, sequencing, or outcomes. Technical Product Leadership Guide the design and evolution of scalable inbound transportation capabilities across transportation management, ERP, warehouse management, carrier connectivity, APIs, data flows, analytics, and related platforms. Ensure product decisions align with enterprise architecture, cybersecurity, privacy, quality, regulatory, and compliance requirements. Balance new capabilities with platform reliability, supportability, technical debt reduction, and long-term product sustainability. Deployment, Adoption, and Value Realization Lead product releases and enterprise deployments in partnership with business and technology teams, including readiness, communications, training, cutover, and stabilization activities. Define and track product objectives, key results, adoption measures, service levels, user satisfaction, and business value metrics. Use performance data, support trends, feedback, and lessons learned to drive continuous improvement and roadmap decisions. Team Leadership and Ways of Working Foster an inclusive, collaborative, and learning-focused environment in which diverse perspectives improve product decisions. Promote strong product management practices, knowledge sharing, and effective collaboration across squads and platform teams. Provide guidance and mentoring to product analysts or team members as needed. Qualifications Required Qualifications Bachelor’s degree in Information Technology, Computer Science, Engineering, Supply Chain, Business, or a related field, or equivalent relevant experience. 7+ years of experience in technical product ownership, product management, business technology, or a related role supporting enterprise platforms. Demonstrated experience owning a product backlog and converting business needs into epics, user stories, acceptance criteria, and release priorities. Experience defining product roadmaps, investment cases, objectives, and measurable outcomes for complex digital products. Experience identifying and crafting areas of opportunity and optimization in support of IT and business strategies. Working knowledge of supply chain and logistics processes, including inbound transportation and its connections to procurement, warehousing, inventory, and finance. Working knowledge of SAP and warehouse or transportation management systems within an integrated supply chain ecosystem. Understanding of APIs, integrations, data flows, system architecture, software development lifecycles, security, and technical debt. Experience with agile delivery practices, backlog management, sprint ceremonies, release planning, user acceptance testing, and product lifecycle management. Ability to use data, analytics, customer feedback, and operational insights to prioritize work and measure value. Strong communication, facilitation, problem-solving, influencing, and cross-functional collaboration skills. Possess the ability to work independently, balance multiple priorities, maintain confidentiality, and operate with poise and integrity in a high profile, and constantly evolving environment is required. AI and Digital Fluency Experience identifying and shaping AI-enabled product opportunities that improve workflows, decisions, user experience, or business outcomes. Ability to translate AI, automation, analytics, and agentic capabilities into clear use cases, requirements, controls, and product priorities. Experience partnering with data science and engineering teams to evaluate feasibility, data readiness, risk, and expected value. Understanding of responsible AI principles, including privacy, security, transparency, human oversight, and compliance with organizational policies. Practical experience using generative AI tools and prompt techniques to improve product discovery, analysis, documentation, or team productivity. Preferred Qualifications Experience with Transportation Management Systems, carrier connectivity, freight audit and payment, visibility platforms, or enterprise logistics solutions. Experience with Jira or a comparable agile product delivery tool. Exposure to optimization, advanced analytics, automation, digital twins, control towers, or emerging supply chain technologies. Experience supporting large-scale deployments across regions, sectors, or business segments. Outstanding working knowledge of SDLC (Software Development Lifecycle), agile met