Technical Lead

Job description

Provide high-quality AMS support and controlled change delivery for the EHS Consultant capability within the P2P (PP, PM, QM, EHS) tower, ensuring stable operations, timely issue resolution and effective stakeholder collaboration. Key Responsibilities Support SAP EHS product safety, dangerous goods, incident/environmental and compliance processes. Resolve configuration, regulatory-content , workflow, interface and reporting issues; support testing and releases. Independently own complex incidents, enhancements, impact assessments and solution design; guide junior resources and coordinate cross-team dependencies. Perform root-cause analysis, problem management and preventive actions for recurring production issues. Support unit/SIT/UAT/regression testing, release/transport activities, knowledge transfer and operational documentation. Work within ITIL-aligned AMS processes and meet agreed SLA/KPI, quality, security and change-management requirements. Required Skills & Knowledge Strong hands-on expertise in EHS Consultant and relevant integration points. Strong troubleshooting, functional/technical analysis, production- support and stakeholder-management capabilities. Understanding of enterprise application integrations, master/transaction data, authorizations, interfaces and reporting relevant to the role. Experience in large, complex SAP/application landscapes and multi-vendor support environments. Qualifications & Certifications Bachelor’s degree in Engineering , Computer Science, Information Systems, Business/Finance, or related discipline. Relevant SAP certification in the applicable module/technology strongly preferred. ITIL Foundation or equivalent service-management knowledge is an advantage. Preferred Experience Prior AMS/production support experience with SLA ownership, incident/problem/change management and customer-facing communication. Experience in complex industrial, manufacturing, aerospace/ defence , regulated or similarly large enterprise environments is an advantage. Key Responsibilities EHS Consultant Tower P2P (PP, PM, QM, EHS) Level L3 Delivery Offshore Required Experience 8–12 years Role Purpose Provide high-quality AMS support and controlled change delivery for the EHS Consultant capability within the P2P (PP, PM, QM, EHS) tower, ensuring stable operations, timely issue resolution and effective stakeholder collaboration. Key Responsibilities Support SAP EHS product safety, dangerous goods, incident/environmental and compliance processes. Resolve configuration, regulatory-content , workflow, interface and reporting issues; support testing and releases. Independently own complex incidents, enhancements, impact assessments and solution design; guide junior resources and coordinate cross-team dependencies. Perform root-cause analysis, problem management and preventive actions for recurring production issues. Support unit/SIT/UAT/regression testing, release/transport activities, knowledge transfer and operational documentation. Work within ITIL-aligned AMS processes and meet agreed SLA/KPI, quality, security and change-management requirements. Required Skills & Knowledge Strong hands-on expertise in EHS Consultant and relevant integration points. Strong troubleshooting, functional/technical analysis, production- support and stakeholder-management capabilities. Understanding of enterprise application integrations, master/transaction data, authorizations, interfaces and reporting relevant to the role. Experience in large, complex SAP/application landscapes and multi-vendor support environments. Qualifications & Certifications Bachelor’s degree in Engineering , Computer Science, Information Systems, Business/Finance, or related discipline. Relevant SAP certification in the applicable module/technology strongly preferred. ITIL Foundation or equivalent service-management knowledge is an advantage. Preferred Experience Prior AMS/production support experience with SLA ownership, incident/problem/change management and customer-facing communication. Experience in complex industrial, manufacturing, aerospace/ defence , regulated or similarly large enterprise environments is an advantage. Skill Requirements Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. 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