
Senior Technical Lead
HCLTech · San Antonio, Texas, United States
Job description
We are seeking a data-driven professional to support Member Deepening and Retention initiatives through advanced statistical analysis and experimentation. The ideal candidate will possess deep expertise in statistical methodologies and extensive experience designing, executing, and analyzing A/B tests to drive member engagement, retention, and lifetime value. Key Responsibilities Design, implement, and evaluate A/B and multivariate experiments to optimize member acquisition, engagement, and retention strategies. Apply advanced statistical methods, including regression analysis, hypothesis testing, predictive modeling, segmentation, and causal inference. Analyze large and complex datasets to identify trends, opportunities, and key drivers of member behavior. Translate analytical insights into actionable business recommendations. Collaborate with product, marketing, and business stakeholders to define success metrics and measurement frameworks. Develop dashboards, reports, and presentations to effectively communicate findings and recommendations. Skill Requirements Strong expertise in statistical methodologies, experimental design, and hypothesis testing. Proven experience leading end-to-end A/B testing and experimentation programs. Proficiency in SQL, Python, R, or similar analytical tools. Experience supporting customer/member retention, loyalty, engagement, or lifecycle management initiatives. Excellent analytical, problem-solving, and communication skills. Other Requirements Bachelor’s, Master’s, degree in a quantitative discipline such as Statistics, Mathematics, Economics, Data Science, Operations Research, Applied Mathematics, Computer Science, or a related field. Maximum Salary (US): Minimum Salary (US): Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Compensation and Benefits A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. 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