Allianz SOC Lead M F D

Job description

108224 | Operations | Professional | Non-Executive | Allianz Services | Full-Time | Permanent 130 years of trust, time to shape what's next. Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. 8,200+ people. Eight countries. Three continents. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting services, we reimagine how insurance works. What truly sets us apart are our people and the trusted partnerships we build, anchored in our values of expertise, integrity, and empowerment. We don't support the business. We shape it. Role overview Allianz Group is developing the Allianz Security Operations Center (ASOC ) as an integrated capability bringing together threat intelligence, travel security, physical security, executive protection, incident response , and crisis management , with the objective of progressively building scalable 24/7 operational capacity for both man-made and natural risks. In a fast-changing and increasingly volatile environment , Allianz considers this capability a strategic imperative requiring concrete action, sustained commitment, and strong operational leadership. The ASOC will strengthen Allianz Group’s ability to anticipate, monitor, respond to, and recover from disruptions by integrating intelligence and operational capabilities and progressively expanding toward continuous, follow-the-sun coverage. It will protect Allianz personnel, physical assets, business operations, and critical functions through consistent monitoring, analysis, escalation, coordination, and reporting. The role is positioned within Allianz Services and functionally reports into Corporate Security’s Group Protection and Resilience team. The ASOC Lead will drive the operational development, maturity, and integrated delivery of the ASOC across a complex multinational and matrixed environment. The role will define roadmaps, priorities, and milestones while ensuring that intelligence outputs, operational monitoring, incident escalation, stakeholder coordination, and continuous improvement activities are delivered efficiently, consistently, and in alignment with Allianz Group objectives. We are looking for an experienced security leader with a strong background in corporate security, security operations centers, control rooms, intelligence-led security, or equivalent 24/7 operational environments. The successful candidate will combine strategic thinking, operational discipline, people leadership, and the ability to translate business and security objectives into clear priorities for multicultural teams operating across countries , time zones, and progressively follow-the-sun coordination models. What you do: Take ownership for the operational development and maturity of the ASOC, defining roadmaps, priorities, and milestones in alignment with Allianz Group’s security objectives. Lead and coordinate both intelligence and operational functions, ensuring cohesive and integrated delivery across the full ASOC scope. Develop and maintain capabilities, including 24/7 monitoring frameworks, escalation protocols, incident management processes, and progressively follow-the-sun coordination across multiple hubs. Oversee the quality and effectiveness of intelligence outputs and operational responses, establishing performance standards, service expectations, and continuous improvement mechanisms in collaboration with stakeholders at Group level and in Operating Entities. Use security assurance management findings to inform intelligence analysis, operational monitoring and response act ivities. Build, manage, and develop a diverse, multicultural team across multiple locations, fostering complementary skill sets, collaboration, accountability, and a strong shared culture. Serve as the primary point of contact for senior leadership and governance bodies, providing regular updates on ASOC performance, risks, priorities, and direction. Act as the ASOC representative during crises or major incidents, ensuring clear coordination, timely escalation, and effective communication with crisis management structures, senior leadership, and relevant stakeholders. Build and maintain strong relationships with internal business units and specialist functions, including the Group Corporate Security team, Communications, Legal, Business Continuity, Crisis Management, Operating Entities, and local security teams. Develop strong collaboration with the Cyber SOC to support hybrid threat monitoring and response, and to leverage its expertise as a complementary center of competence. Maintain and further develop external partnerships with law enforcement, vendors, industry peers, and other relevant stakeholders to enhance intelligence sharing, operational coordination, and benchmarking. Drive transformation toward greater automation and the effective use of AI-enabled workflows to enhance ASOC efficiency, scalability, and effectiveness. Drive budget planning, resource allocation, vendor management, and project management across multiple workstreams, ensuring cost-effective, scalable, and resilient operations. Enable continuous improvement and innovation by identifying and implementing new tools, technologies, processes, and best practices to enhance efficiency and effectiveness across both intelligence and operational functions. What you bring: Master’s degree in international relations, security management, risk management, or a related field, and/or equivalent experience gained in corporate security, law enforcement, military, or comparable operational environments. 10+ years of experience in private security leadership roles, including developing and/or managing security operations in a large multinational company with a matrixed operating model. Proven experience managing security operations centers, control rooms, command centers, or equivalent 24/7 operational environments; previous experience in the financial sector is a plus. Excellent ability to interact with various levels of stakeholders, including top management of large multinational companies, specialist teams such as cyber, communications and legal, operating entity management, and local security specialists. Strong ability to translate business strategic objectives into operational priorities, team objectives, service levels, and measurable delivery plans. Project management skills with demonstrated ability to manage significant budgets, multiple workstreams in parallel, and efficient operations while developing new capabilities. Experience developing, leading, and managing multicultural and multinational teams spread across different countries and time zones. Excellent written and verbal communication skills in English . German or other language fluency is a plus. Practical experience using automation, AI-enabled tools, and data-driven workflows in a SOC or similar environment. Ability to innovate and identify opportunities to enhance efficiency and effectiveness across both intelligence and operational functions. We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team. Additional requirements: Ability to build trusted working relationships and convey complex operational information clearly to senior stakeholders, peers, partners, and operational teams. Strong judgement, discretion, and resilience when operating under pressure during incidents, escalations, or ambiguous situations. Reliability, high commitment, and structured working style combined with analytical, conceptual, and problem-solving skills. Strong communication, stakeholder management, and conflict management skills. Ab