Krakow Customer Supply Chain Manager (mfd) MA 30_552

Job description

We are seeking an experienced Manager Customer Supply Chain to lead the team responsible for managing the supply chain expectations of our premium customers. The role connects customer priorities with internal supply chain strategy, ensuring strong forecast collaboration, effective performance management, and clear customer communication. We believe that diverse perspectives, experiences, and backgrounds drive innovation and better business outcomes. We encourage candidates from different backgrounds to apply, even if you do not meet every requirement listed. We value potential, learning agility, and a growth mindset as much as direct experience. We welcome candidates who are eager to learn, develop, and grow within the role. We would love to hear from you. Main tasks: Lead and develop a team supporting strategic and premium customers. Govern customer logistics agreements and supply chain commitments. Drive customer forecast collaboration and improve forecast accuracy. Translate customer business insights and demand signals into potential sales forecast changes. Monitor customer supply chain KPIs and coordinate improvement actions. Represent Supply Chain in B2B customer reviews, negotiations, escalations, and strategic discussions. Translate internal actions, risks, and priorities into clear customer-facing supply chain messages. Influence cross-functional teams to align customer expectations with business capabilities. Your ideal background: Supply Chain expert with a customer-facing background, or Customer Experience expert with a strong Supply Chain background. Minimum 5 years of people leadership experience, including direct responsibility for managing and developing a team. Proven experience negotiating directly with B2B customers. Demonstrated ability to influence and drive alignment in a complex, matrix organization. Excellent communication and presentation skills, with the ability to create high-level summaries and build a clear, compelling story from slides, data, and business insights. Preferred Qualifications Strong knowledge of forecasting, demand planning, logistics, and customer supply chain processes. Previous exposure to customer logistics contracts and contract governance. APICS certification (CPIM, CSCP, or equivalent). WHY THIS ROLE MATTERS This is a critical leadership position. The Manager Customer Supply Chain leads the team managing premium customer expectations and directly influences customer satisfaction, operational performance, business growth, and long-term strategic partnerships. We believe that diverse perspectives, experiences, and backgrounds drive innovation and better business outcomes. We encourage candidates from different backgrounds to apply, even if you do not meet every requirement listed. We value potential, learning agility, and a growth mindset as much as direct experience. We welcome candidates who are eager to learn, develop, and grow within the role. If you are excited about this opportunity and believe you can contribute to our team, we would love to hear from you. #jobsEMEAMB ABOUT TE CONNECTIVITY TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). Our Commitment to Transparent Hiring: We are pleased to offer you an exciting total package that can also be flexibly adapted to your changing life situation - the well-being of our employees is our top priority! Collaborative and friendly work environment Extensive training and career growth opportunities Life insurance Private medical healthcare package Employee referral bonus Multisport co-financing Performance-based bonus plans Great hiring starts with honesty, and we mean it. Our job postings are gender‑neutral, inclusive, and never ask for your past salary. We disclose the full salary range and all pay elements, including how they are calculated, upfront - before any employment decisions are made. At TE, we believe transparency isn’t a checkbox – it’s part of your experience with us. IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site. Job Locations: Posting City: Krakow Job Country: Poland Travel Required: 10% to 25% Requisition ID: 160487 Workplace Type: Hybrid External Careers Page: Manufacturing Apply Now Start apply with LinkedIn Please wait... TE Connectivity Home Applicant Privacy Equal Employment Opportunity Cookie Consent Manager Other Policies TE Connectivity does not accept unsolicited assistance from third parties for employment opportunities. All CVs/resumes submitted to any TE employee by a third party without a valid written search agreement for that specific position will not be entitled to any form of compensation and such submission shall be deemed the sole property of TE. No fee will be paid in the event an individual is hired by TE regardless of any third party submission where no pre-existing written search agreement is in place. If an agency agreement is in place, submissions are position specific. 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