
Operations Process Engineering Manager/Surgical Robotics-OTTAVA
Johnson & Johnson · Santa Clara, California, United States of America
Job description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Supply Chain Engineering Job Sub Function: Process Engineering Job Category: People Leader All Job Posting Locations: Santa Clara, California, United States of America Job Description: Johnson & Johnson RAD (Robotics and Digital) is seeking for a Operations Process Engineering Manager – OTTAVA, for our Santa Clara, Location. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/ (https://www.jnj.com/. About MedTech Surgery Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech Purpose: The Operations Process Engineering Manager is accountable for establishing and leading the OTTAVA Operations Process Engineering function for regulated medical capital equipment manufacturing. The manager translates product and business requirements into capable, controlled, scalable manufacturing processes and leads the team responsible for process ownership, production support, process validation, continuous improvement, and manufacturing readiness. This foundational role requires a hands-on people leader who can create operating structure in a high-growth environment, make risk-based decisions with cross-functional partners, and convert evolving priorities into compliant, measurable, execution-ready plans. The ideal candidate combines process-engineering rigor, mechanical and electromechanical manufacturing experience, quality-system fluency, and practical leadership needed to industrialize, sustain, and improve complex surgical robotic equipment. The role requires proactive ownership of technical risk, disciplined escalation, and rapid, evidence-based resolution of manufacturing issues. Key Responsibilities Lead the Operations Process Engineering function and maintain clear ownership, governance, priorities, technical standards, and escalation paths for manufacturing processes. Own end-to-end manufacturing processes in partnership with Operations, Quality, R&D, NPI, Test, Supply Chain, Service, and other applicable functions. Ensure timely technical support for manufacturing interruptions; establish triage, containment, escalation, recovery, and recurrence-prevention practices appropriate to product and patient risk. Provide technical direction and decision support for complex mechanical, electromechanical, assembly, test, calibration, alignment, and manufacturing-data issues. Lead structured investigations and ensure complete documentation of problem statements, objective evidence, root cause, containment, corrective action, effectiveness checks, and lessons learned. Establish and maintain process controls using applicable risk assessments, PFMEAs, control plans, critical process parameters, acceptance criteria, reaction plans, statistical process control, capability analysis, yield monitoring, defect Pareto analysis, and structured problem solving. Plan and oversee manufacturing process validation and equipment qualification, including validation strategy, protocols, execution, deviations, reports, revalidation criteria, and continued monitoring, as applicable. Own production change management and ensure changes are technically justified, risk assessed, verified or validated as applicable, approved, implemented, documented, and monitored for effectiveness. Ensure change controls, CAPAs, nonconformances, deviations, and related quality-system activities are completed with appropriate technical rigor and within committed timelines. Partner on design for manufacturability and assembly, tolerance analysis, production test strategy, design transfer, process characterization, production-readiness reviews, and acceptance of manufacturing deliverables. Define manufacturing equipment, tooling, fixtures, metrology, calibration, maintenance, software, data, and traceability requirements needed to control the process and maintain the validated state. Support supplier and contract-manufacturer process readiness, technical transfer, process changes, issue resolution, and risk reduction in coordination with Supplier Quality and Supply Chain. Ensure manufacturing work instructions, specifications, training requirements, process records, and configuration and traceability controls are accurate, controlled, and usable at the point of execution. Use production, service, installation, complaint, and field-performance inputs made available through applicable quality processes to identify manufacturing risks and improvement priorities. Lead capacity, cycle-time, labor, layout, ergonomic, automation, and capital-equipment improvement initiatives while protecting safety, quality, compliance, and product performance. Own operations process-engineering metrics and management reviews, including first-pass yield, defect and escape trends, cycle time, downtime, process capability, validation status, cost savings, cost avoidance, and readiness risks, as applicable. Lead improvement programs with defined scope, work breakdown structure, resources, budget, schedule, deliverables, dependencies, risks, benefits, and production-readiness criteria. Represent Operations Process Engineering in cross-functional governance, audits, inspections, and technical reviews, and ensure commitments, decisions, and risks are documented and escalated appropriately. People Leadership Set clear team priorities, technical expectations, decision rights, deliverables, and measurable accountability for safety, quality, delivery, cost, compliance, and program readiness. Build an organization and resource plan aligned with business needs, manufacturing demand, technical risk, and budget; identify capability or capacity gaps and propose evidence-based actions. Assign work based on capability, development needs, program risk, and workload, and monitor progress through structured operating reviews and visible metrics. Coach engineers through technical reviews, production support, investigations, validation, and cross-functional decisions while maintaining clear individual ownership. Provide timely, specific feedback; document performance expectations; recogn
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