Learning Operations Associate Manager

Job description

We Are: Accenture LearnVantage helps clients reskill and upskill their people in technology, data, and AI so they can reinvent their organizations and capture greater business value in the AI economy. Backed by a $1 billion investment over three years and the acquisition of Udacity, LearnVantage brings together tailored learning programs, predesigned technology academies, ecosystem certification services, and managed services for a client’s own learning capabilities, delivered alongside partners including AWS, Google Cloud, and Microsoft. Example: Technology only delivers value when people know how to use it. LearnVantage pairs AI-curated assessment and content with deep industry expertise to help clients close skills gaps at speed and scale. Within LearnVantage, our B2B Customer Growth Strategy team helps high-tech organizations grow their most strategic customer relationships — pinpointing where growth is stalling, aligning commercial teams around priority customers and buying groups, and accelerating revenue. To learn more about Accenture LearnVantage, please visit our site. You Are: A commercially minded growth strategy consultant with a track record of leading engagements and teams, ready to help public sector and academic organizations turn customer/student/constituent insight into measurable revenue impact. You own senior client relationships and act as a trusted advisor at the senior leadership/C-suite level, diagnosing where growth is stalling and shaping the agenda for revenue acceleration. You are equally comfortable behind the scenes analyzing potential solutions and in front of clients — structuring the problem, then aligning leadership around a path forward — and you turn insight into action, and action into measurable revenue growth. Example: A commercially minded growth strategy consultant who leads engagements and teams, owns senior client relationships, and turns customer insight into measurable revenue impact for High-Tech clients. The Work: Build customer growth strategy solutions that transform and augment clients’ impact, as well as commercial and revenue growth Design, set-up, and test prototype and production customer growth strategy solutions and ensure that all the pieces work together seamlessly Work with the project team, team leaders, project delivery leads, and client stakeholders to create stand-out skilling and re-skilling program offerings powered by customer insight and commercial analytics Develop strong relationships with clients and gain the trust of key advisors Make the business case for LearnVantage solutions recommended to the client Support and lead Accenture sales efforts related to skilling programs in academia and government. Continue to learn and develop your technical customer growth strategy and business expertise Travel of up to 5% may be required for this role. The amount of travel will vary depending on business need and client requirements. Here’s What You Need: Minimum 3 years of experience in learning operations, training administration, program coordination, or event coordination Bonus Points If: Minimum of 1 end-to-end customer growth or commercial transformation engagement implementation, including hands-on design and configuration Minimum of 6 years of commercial strategy experience and configuration expertise in customer growth strategy including but not limited to:Identifying and quantifying growth opportunities, revenue-at-risk and customer value pools across strategic accounts; conducting customer, market, competitive and commercial analysis; developing growth strategies, business cases and transformation roadmaps; designing customer growth operating models that align sales, marketing, service and partner teams; and facilitating executive workshops and senior stakeholder sessions. Demonstrable sector depth in High-Tech. You have external client-facing consulting experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 10/23/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits Role Location Annual Salary Range California $73,800 to $182,600 Colorado $73,800 to $157,800 Connecticut $73,800 to $157,800 District of Columbia $78,500 to $168,000 Illinois $68,300 to $157,800 Maine $62,800 to $134,400 Maryland $73,800 to $157,800 Massachusetts $73,800 to $168,000 Minnesota $73,800 to $157,800 New York $68,300 to $182,600 New Jersey $78,500 to $182,600 Ohio $68,300 to $146,100 Virginia $68,300 to $168,000 Washington $80,200 to $168,000 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs