Principal Program Manager, Business Operations

Job description

Job Requisition ID # 26WD101479 Position Overview We are looking for an experienced, highly organized, and collaborative Principal Program Manager, Business Operations to join the LEEP Office of the Chief of Staff. This role is responsible for the operational execution, program coordination, tracking, and reporting that helps LEEP run effectively. LEEP sits at the intersection of technology and the business, building and enhancing systems and tools that enable teams across Autodesk, including Sales, Finance, Marketing, and others, to succeed. The Office of the Chief of Staff establishes the operating framework that helps LEEP work effectively as one organization. This role helps shape, evolve, operationalize and ultimately supports that framework by managing the processes, tools, data, and recurring activities required to keep the organization organized and on track. You will be responsible for maintaining, the governance rhythm, visibility across key programs and operational activities, coordinating inputs and deliverables across teams, tracking commitments and milestones, preparing reporting, and ensuring timely follow-through. You will also manage several recurring business operations processes, including budget coordination, contractor operations, organizational reporting, meeting cadences, and other cross-functional activities. This position offers flexibility, allowing for on-site, hybrid, or remote work in the United States or Canada, with up to 20% travel to Autodesk office locations and Autodesk-sponsored events. Responsibilities Business Operations & Reporting: Manage recurring business operations processes and operating cadences across LEEP Maintain dashboards, trackers, calendars, and reporting that provide clear visibility into key activities, milestones, commitments, risks, and dependencies Gather and consolidate inputs from teams to produce accurate, timely status reporting for the Chief of Staff Track key operational metrics and activities across areas such as budget, hiring, contractor workforce, enablement, employee engagement, and roadmap milestones Maintain operational documentation, process guides, templates, and other resources that enable consistent execution Identify opportunities to simplify, standardize, or automate recurring operational processes Program Management & Tracking: Maintain plans, milestones, owners, dependencies, risks, and action items for key programs and operational initiatives Track commitments and deliverables and proactively follow up with owners to ensure timely completion Coordinate status updates across multiple teams and workstreams and surface risks, delays, or dependencies requiring attention Establish practical tracking and reporting mechanisms for new programs or activities where needed Maintain action and decision logs and ensure agreed-upon next steps are captured and followed through Support program owners with planning, coordination, documentation, and reporting Cross-Functional Operations: Coordinate operational activities and deliverables across Finance, HR, Vendor Management, Sourcing, Enablement, and other partner functions Track and manage statements of work, contractor onboarding and offboarding processes, tracking requests, approvals, access, and completion of required activities Coordinate budget-related activities with Finance Support hiring and workforce tracking by maintaining current information and coordinating required inputs with relevant partners Track cross-functional requests and dependencies to ensure they reach the appropriate owners and are completed on time Meetings & Organizational Support: Coordinate recurring operating reviews, team forums, workshops, and offsites Prepare agendas, materials, data, and status updates needed for effective meetings Facilitate operational and program reviews as needed, with a focus on progress, risks, decisions, and actions Document decisions, actions, owners, and deadlines and manage follow-up through completion Provide operational support for Communities of Practice, including scheduling, communications, materials, and action tracking Support employee engagement activities through planning, coordination, communications, logistics, and tracking Minimum Qualifications 7+ years of experience in business operations, program management, technical program management, or a related discipline within a high-tech or similarly complex organization Demonstrated experience managing operational processes and multiple concurrent workstreams Strong program management skills, including planning, milestone tracking, dependency management, risk identification, action tracking, and follow-through Strong analytical skills with experience building and maintaining dashboards, reports, trackers, and operational metrics Experience supporting business processes such as budgeting, forecasting, workforce planning, hiring, vendor or contractor management, and organizational reporting Exceptional organizational skills and attention to detail, with a demonstrated ability to keep complex activities and multiple stakeholders on track Strong written and verbal communication skills, including the ability to consolidate information from multiple sources into clear, concise updates Strong relationship-building and coordination skills with the ability to work effectively across teams and functions Ability to identify issues, escalate appropriately, and drive operational items through resolution Ability to prioritize and execute across multiple workstreams in a fast-paced environment A continuous-improvement mindset and demonstrated ability to make recurring processes simpler, more consistent, and more efficient. High proficiency with Microsoft 365, including Copilot. Familiarity with tools such as Airtable and Jira is preferred The Ideal Candidate This is a hands-on operations role for someone who is exceptionally strong at bringing structure to complex and ambiguous environments, designing scalable approaches, where established processes do not exist. You are comfortable managing multiple workstreams, working with data, creating clear and useful reporting, coordinating across functions, and ensuring that details do not fall through the cracks. Success in this role means that LEEP’s operational processes run smoothly, leaders have accurate and timely information, teams understand what is expected of them, and commitments are consistently tracked through completion. What a day in the life could look like: You might start the morning reviewing program trackers and upcoming milestones, following up on overdue actions, and gathering status updates for an upcoming business review. Next, you could work with Finance to reconcile budget information, coordinate with HR on hiring data, or move a contractor onboarding request through the required process. Later, you might prepare materials for a leadership meeting, consolidate updates from several teams into a concise status report, or document decisions, owners, and due dates in a meeting. In the afternoon, you could update an operational dashboard, coordinate logistics for an upcoming team forum, support a Community of Practice, document a recurring process, or identify a way to simplify a manual workflow. Across these activities, your role is to create structure, maintain visibility, coordinate execution, and ensure follow-through. Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meanin