Specialist II, Customer Service

Job description

Step into a career with ASM, where cutting edge technology meets collaborative culture. ​ For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. What you will be working on Act as the primary liaison among Field Service Engineers, Planners, Buyers, Forecasters, and Logistics to ensure smooth execution Proactively escalate and follow up on customer requests via phone & email to ensure timely resolution . Spares Ordering/Processing: Urgent customer order expedites. <li data-leveltext="o" data-font="Courier New" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":1440,"335