Senior Technical Lead

Job description

Job Description: Reltio MDM Service Delivery Engineer / Specialist Position Title Reltio MDM Service Delivery Engineer (24X7 support) Position Summary We are seeking a highly skilled Reltio MDM Service Delivery Engineer to support and enhance our Master Data Management (MDM) platform. The ideal candidate will have strong experience with Reltio MDM, Python development, SQL, workflow orchestration (DAGs), API integrations, and service delivery operations. This role will be responsible for maintaining, optimizing, and supporting enterprise master data processes while ensuring high-quality data integration and operational excellence. Key Responsibilities: Support and maintain the Reltio Master Data Management (MDM) platform and associated integrations. Design, develop, and optimize data processing workflows using Python and DAG-based orchestration tools (e.g., Airflow). Develop and maintain complex SQL queries, data validation logic, and reporting solutions. Build, enhance, and troubleshoot REST APIs and system integrations between MDM and downstream applications. Monitor production environments, investigate incidents, perform root cause analysis, and implement corrective actions. Collaborate with business stakeholders, data stewards, architects, and technical teams to support master data initiatives. Ensure data quality, governance, matching, survivorship, and hierarchy management processes are implemented effectively within Reltio. Manage application releases, deployments, and environment support activities. Participate in service delivery processes, including incident management, problem management, change management, and SLA adherence. Create and maintain technical documentation, support runbooks, and operational procedures. Identify opportunities for automation and continuous improvement within the MDM ecosystem. Key Responsibilities Job Description: Reltio MDM Service Delivery Engineer / Specialist Position Title Reltio MDM Service Delivery Engineer (24X7 support) Position Summary We are seeking a highly skilled Reltio MDM Service Delivery Engineer to support and enhance our Master Data Management (MDM) platform. The ideal candidate will have strong experience with Reltio MDM, Python development, SQL, workflow orchestration (DAGs), API integrations, and service delivery operations. This role will be responsible for maintaining, optimizing, and supporting enterprise master data processes while ensuring high-quality data integration and operational excellence. Key Responsibilities: Support and maintain the Reltio Master Data Management (MDM) platform and associated integrations. Design, develop, and optimize data processing workflows using Python and DAG-based orchestration tools (e.g., Airflow). Develop and maintain complex SQL queries, data validation logic, and reporting solutions. Build, enhance, and troubleshoot REST APIs and system integrations between MDM and downstream applications. Monitor production environments, investigate incidents, perform root cause analysis, and implement corrective actions. Collaborate with business stakeholders, data stewards, architects, and technical teams to support master data initiatives. Ensure data quality, governance, matching, survivorship, and hierarchy management processes are implemented effectively within Reltio. Manage application releases, deployments, and environment support activities. Participate in service delivery processes, including incident management, problem management, change management, and SLA adherence. Create and maintain technical documentation, support runbooks, and operational procedures. Identify opportunities for automation and continuous improvement within the MDM ecosystem. Skill Requirements Required Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. 3-7+ years of experience in Master Data Management and data integration projects. Hands-on experience with Reltio MDM implementation, support, or administration. Strong programming experience in Python. Advanced knowledge of SQL and relational databases. Experience designing and supporting DAG-based workflows (e.g., Apache Airflow or similar orchestration platforms). Experience working with RESTful APIs, JSON, and system integrations. Knowledge of data quality, data governance, matching, survivorship, and data stewardship concepts. Experience in production support and service delivery operations. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and stakeholder management abilities. Preferred Qualifications: Experience integrating Reltio with cloud platforms such as Azure, AWS, or GCP. Knowledge of ETL/ELT tools and data pipeline development. Understanding of MDM migration projects and data consolidation initiatives. Experience working in Agile/Scrum environments. Relevant certifications in Reltio, cloud technologies, or data management are a plus. Key Skills: Reltio MDM Python SQL DAG / Workflow Orchestration (Airflow Preferred) REST APIs Service Delivery & Production Support Data Quality & Data Governance Incident & Problem Management Integration & Data Pipelines Root Cause Analysis Success Measures The successful candidate will: Maintain high platform availability and SLA compliance. Improve data quality and master data accuracy. Deliver reliable integrations and workflow automation. Reduce operational issues through proactive monitoring and continuous improvement. Partner effectively with business and technical teams to support enterprise data management objectives. NOTE : Candidate must be willing to work in India Night shifts as this is 24x7 support project Other Requirements Key Skills: Reltio MDM Python SQL DAG / Workflow Orchestration (Airflow Preferred) REST APIs Service Delivery & Production Support Data Quality & Data Governance Incident & Problem Management Integration & Data Pipelines Root Cause Analysis Success Measures The successful candidate will: Maintain high platform availability and SLA compliance. Improve data quality and master data accuracy. Deliver reliable integrations and workflow automation. Reduce operational issues through proactive monitoring and continuous improvement. Partner effectively with business and technical teams to support enterprise data management objectives. NOTE : Candidate must be willing to work in India Night shifts as this is 24x7 support project Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required