Senior Developer

Job description

We are looking for a Mid-Level Developer to support and operate our GitLab platform. The main focus of this role is day-to-day GitLab support and operations. You will handle support tickets and trouble reports, investigate technical issues, support development teams, and ensure that reported problems are followed through to resolution. In addition to daily support, you will contribute to GitLab administration, maintenance, and continuous improvements of the platform and its surrounding infrastructure. Key Responsibilities Handle and resolve GitLab support tickets and trouble reports. Investigate technical issues and support users throughout the resolution process. Troubleshoot GitLab CI/CD pipelines and GitLab Runners. Support issues related to projects, repositories, permissions, authentication, integrations, and the GitLab Container Registry. Perform day-to-day GitLab administration activities. Analyze logs, monitoring data, and infrastructure information to identify problems. Use Datadog for monitoring, troubleshooting, and investigating platform issues. Support and maintain GitLab infrastructure in AWS. Work with Terraform and Infrastructure as Code (IaC) for infrastructure configuration and changes. Participate in GitLab maintenance activities. Collaborate with infrastructure, cloud, security, and development teams when resolving more complex issues. Document solutions and contribute to operational documentation and knowledge articles. Identify recurring issues and contribute to automation and platform improvements. Skill Requirements The role involves working with technologies and concepts including: GitLab Infrastructure as Code (IaC) - Terraform AWS / Cloud Infrastructure Datadog Linux Docker Jira and Jira Service Management Other Requirements Good hands-on knowledge of GitLab. Experience with GitLab administration and support. Good understanding of CI/CD concepts and GitLab pipelines. Experience troubleshooting and working with GitLab Runners. Familiarity with the GitLab Container Registry. Working knowledge of Terraform and Infrastructure as Code. Experience or good understanding of AWS and cloud environments. Good working knowledge of Linux. Experience using monitoring and observability tools such as Datadog. Strong troubleshooting and problem-solving skills. Experience handling technical support tickets, incidents, or trouble reports. Good communication skills and the ability to explain technical issues clearly to users and other teams. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. 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