Sr Subject Matter Expert (Support&Ops)

Job description

Should have knowledge on email, DNS, mail client configuration. Proficiency in areas like TCP/IP, email protocols (SPF/SMARC/DKIM), networking, and security tools. Should manage Cisco Ironport / Cisco ESA, ProofPoint Message Gateway for providing Email Threat Prevention. Preventing unwanted email with Adaptive Reputation, Spam with Anti-Spam Policies, and Malware with AntiMalware Policies. (Message Filter and Content Filters) Track and correct any applicable information security deficiencies, conditions, weaknesses, findings, and gaps identified by audits, reviews, security control assessments, and tests and the continuous monitoring activities such as, but not limited to, vulnerability and compliance scanning of all the IT systems. Should do close monitoring of infrastructure. Compile information from various sources (log analysis, incident reporting, event analysis, etc.) Should provide high availability as and when required. Provide Customer support on call, mail and remote session and achieve 100% customer satisfaction for support provided to them. Required Skills: Strong technical acumen and prior experience in information security, specifically cloud infrastructure, endpoint security, and vulnerability. Experience in any Email Security concept would be preferred. Must have good verbal and written communication. Key Responsibilities Should have knowledge on email, DNS, mail client configuration. Proficiency in areas like TCP/IP, email protocols (SPF/SMARC/DKIM), networking, and security tools. Should manage Cisco Ironport / Cisco ESA, ProofPoint Message Gateway for providing Email Threat Prevention. Preventing unwanted email with Adaptive Reputation, Spam with Anti-Spam Policies, and Malware with AntiMalware Policies. (Message Filter and Content Filters) Track and correct any applicable information security deficiencies, conditions, weaknesses, findings, and gaps identified by audits, reviews, security control assessments, and tests and the continuous monitoring activities such as, but not limited to, vulnerability and compliance scanning of all the IT systems. Should do close monitoring of infrastructure. Compile information from various sources (log analysis, incident reporting, event analysis, etc.) Should provide high availability as and when required. Provide Customer support on call, mail and remote session and achieve 100% customer satisfaction for support provided to them. Required Skills: Strong technical acumen and prior experience in information security, specifically cloud infrastructure, endpoint security, and vulnerability. Experience in any Email Security concept would be preferred. Must have good verbal and written communication. Skill Requirements Should have knowledge on email, DNS, mail client configuration. Proficiency in areas like TCP/IP, email protocols (SPF/SMARC/DKIM), networking, and security tools. Should manage Cisco Ironport / Cisco ESA, ProofPoint Message Gateway for providing Email Threat Prevention. Preventing unwanted email with Adaptive Reputation, Spam with Anti-Spam Policies, and Malware with AntiMalware Policies. (Message Filter and Content Filters) Track and correct any applicable information security deficiencies, conditions, weaknesses, findings, and gaps identified by audits, reviews, security control assessments, and tests and the continuous monitoring activities such as, but not limited to, vulnerability and compliance scanning of all the IT systems. Should do close monitoring of infrastructure. Compile information from various sources (log analysis, incident reporting, event analysis, etc.) Should provide high availability as and when required. Provide Customer support on call, mail and remote session and achieve 100% customer satisfaction for support provided to them. Required Skills: Strong technical acumen and prior experience in information security, specifically cloud infrastructure, endpoint security, and vulnerability. Experience in any Email Security concept would be preferred. Must have good verbal and written communication. Other Requirements Should have knowledge on email, DNS, mail client configuration. Proficiency in areas like TCP/IP, email protocols (SPF/SMARC/DKIM), networking, and security tools. Should manage Cisco Ironport / Cisco ESA, ProofPoint Message Gateway for providing Email Threat Prevention. Preventing unwanted email with Adaptive Reputation, Spam with Anti-Spam Policies, and Malware with AntiMalware Policies. (Message Filter and Content Filters) Track and correct any applicable information security deficiencies, conditions, weaknesses, findings, and gaps identified by audits, reviews, security control assessments, and tests and the continuous monitoring activities such as, but not limited to, vulnerability and compliance scanning of all the IT systems. Should do close monitoring of infrastructure. Compile information from various sources (log analysis, incident reporting, event analysis, etc.) Should provide high availability as and when required. Provide Customer support on call, mail and remote session and achieve 100% customer satisfaction for support provided to them. Required Skills: Strong technical acumen and prior experience in information security, specifically cloud infrastructure, endpoint security, and vulnerability. Experience in any Email Security concept would be preferred. Must have good verbal and written communication. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. 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