GTM Enablement Specialist

Job description

ABOUT PLEO Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. ABOUT THE ROLE We're looking for an Enablement Specialist to join our GTM Enablement team at Pleo. In this role, you'll own the delivery and measurable impact of enablement programmes across Go-to-Market functions. You'll report to the Revenue Operations Director and work closely with our GTM Enablement Manager. If you're excited about making enablement sticks, driving adoption at scale, and working in a fast-moving, data-driven function, this is the opportunity for you. WHO YOU’LL BE WORKING WITH AND REPORTING TO You'll report to our Director, GTM Enablement and work closely with our GTM Enablement Manager as well as teams in sales, Revenue Operations, Product Marketing and Product. Our GTM Enablement team is highly collaborative and dedicated to unlocking commercial performance across Pleo's go-to-market organisation. WHAT YOU’LL BE DOING As a GTM Enablement Specialist you will: - Own enablement programme delivery end to end Work with external suppliers and internal subject experts to design, implement, and manage enablement programmes tailored to GTM functions, from kickoff through launch and adoption. Manage timelines, dependencies, stakeholder alignment, and iterative feedback loops to ensure successful execution and behaviour change aligned to performance indicators. - Run the enablement intake and calendar. Manage a single intake process for enablement requests, so every request comes with a clear why, an owner and a realistic lead time. Maintain a monthly enablement calendar visible to the whole GTM organisation. - Drive adoption and behaviour change Move beyond content delivery to ensure programmes actually change how people work. Co-facilitate live sessions, develop supporting materials and e-learning, gather real-time feedback, and iterate quickly. Understand what reinforcement looks like and how to embed learning into ongoing work. - Measure impact and report on ROI Build dashboards that track completion, engagement, and business outcomes. Connect enablement activity to commercial metrics (win rates, deal velocity, customer outcomes). Report transparently on what's working, what's not, and what we should double down on. - Partner on content and validate quality Work with subject-matter experts to validate enablement content for accuracy, relevance, and fit-for-purpose. Gather field feedback from reps and managers, iterate rapidly, and ensure content lands with real sellers in real deals. - Collaborate cross-functionally and own stakeholder relationships Be a trusted point of contact for Go-to-Market managers and leaders (Sales, Customer Success, Partnerships). Keep them updated on programme progress, blockers, and outcomes. Build credibility through expertise and clear communication of impact.Partner with Sales Leadership, RevOps, Product Marketing, and Product to ensure enablement is aligned to commercial strategy and directly tied to business outcomes - Diagnose and solve delivery challenges When a programme isn't landing or blockers emerge, help to diagnose the root cause, drive timely solutions, and escalate strategically to maintain momentum. - Run onboarding. Coordinate GTM onboarding end to end and help reduce ramp time and time to first deal. - Leverage technology and tools Use Sana Learn for platform management and content hosting. Work with Gong to analyse real calls and identify enablement gaps. Familiarise yourself with Hubspot for data. Explore how AI tools can accelerate content creation and personalised learning. To put things into context, we're currently scaling our mid-market and enterprise segment in various regions, and investing heavily in the skills, content, and infrastructure needed to support longer, more complex sales cycles. You can expect to work with tools including Hubspot, Gong, Sana, and AI-p