Salesforce Delivery Lead - USPD

Job description

Conceptual Proactive Problem-Solver Strategic Technologically Savvy Visual Thinker <meta data-json="{"ModuleType":13,"ApplyButtonText":"Apply","JobDetailsAlign":0,"JobDetailsDate":0,"JobDetailsJobTypeId":1,"JobDetailsSelectedDate":"2026-10-16T22:31:45.972Z","JobDetailsJobDateFormat":0,"JobDetailsJobLabelId":"Job ID","JobDetailsJobDatePosting":"Date posted","JobDetailsDescriptionFormat":0,"ShowApplyLater":false,"ShowApplyMobile":true,"ShowApplyLaterMobile":false,"ShowApplyLaterWeb":false,"ApplyLaterText":"Apply Later","ApplyLaterAlign":0,"ApplyLaterSubject":"[[JOB_TITLE]] at [[COMPANY_NAME]]","PublishedCandidateCardPageId":null,"ReferrerPageId":null,"ReferrerPageButtonText":"","ShowSavedJobsIcon":false,"IconLabel":"Save for Later","OverrideCandidateCard":false,"ModulePageType":2,"ModulePageName":"AJD - Design 1","DisplayJobDateFormat":"MM/dd/yyyy","JobDetailsSelectedId":"JR0155543","ApplyUrl":"https://mckesson.wd3.myworkdayjobs.com/External_Careers/job/USA-TX-Irving/Salesforce-Delivery-Lead---USPD_JR0155543/apply","JobDescription":"\u003Cp style=\u0022text-align:left\u0022\u003EMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve \u2013 we care.\u003C/p\u003E\u003Cp style=\u0022text-align:inherit\u0022\u003E\u003C/p\u003E\u003Cp style=\u0022text-align:left\u0022\u003EWhat you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow\u2019s health today, we want to hear from you.\u003C/p\u003E\u003Cp style=\u0022text-align:inherit\u0022\u003E\u003C/p\u003E\u003Cp style=\u0022text-align:inherit\u0022\u003E\u003C/p\u003E\u003Cp\u003E\u003Cb\u003EAbout the Role\u003C/b\u003E:\u003Cbr /\u003EMcKesson is seeking a Salesforce Delivery Lead for USPD to lead the execution of our Pharma business Salesforce sales and service cloud capabilities. This role is responsible for the day-to-day execution and operational performance of Salesforce programs across multiple platform domains. This role ensures delivery teams consistently ship high\u2011quality solutions on time, within budget, and aligned to the enterprise Salesforce roadmap. The Director serves as the primary delivery interface between business stakeholders, architecture, and engineering, translating requirements into executable plans and driving sprint\u2011level outcomes.\u00A0\u003C/p\u003E\u003Cp\u003E\u003Cb\u003EWhat you\u2019ll Do:\u003C/b\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EOwn end\u2011to\u2011end delivery execution for assigned Salesforce programs, including requirements analysis, solution design, build, test, release, and post\u2011deployment support.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ELead and manage a cross\u2011functional delivery team of developers, analysts, QA engineers, and vendor resources, with accountability for performance, coaching, and professional development.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ETranslate product roadmaps and business requirements into executable delivery plans, managing scope, capacity, dependencies, and sprint commitments.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EPartner with solution architects to ensure technical designs meet enterprise standards for scalability, security, and platform reuse across Salesforce clouds (Sales, Service, Health, Experience, Data).\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EDrive sprint and release execution with discipline\u2014owning backlog grooming, sprint planning, velocity tracking, release readiness, and go\u2011live coordination.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EManage vendor delivery teams at the execution level, ensuring backlog readiness, quality standards, SLA adherence, and day\u2011to\u2011day delivery alignment.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EOperate delivery governance routines including stand\u2011ups, sprint reviews, retrospectives, dependency management, and risk/issue escalation to senior leadership.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EEnsure all delivery practices meet McKesson\u0027s security, compliance, and regulatory requirements, embedding quality assurance and security\u2011by\u2011design into development workflows.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EDrive continuous improvement in delivery practices, including adoption of DevOps tooling, automated testing, CI/CD maturity, and AI\u2011assisted development where applicable.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EBuild strong working relationships with business product owners, IT partners, and end\u2011users to ensure solutions meet functional needs and drive measurable adoption and value.\u00A0\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cbr /\u003E\u003Cp\u003E\u003Cb\u003EMinimum Requirements:\u003C/b\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EDegree or equivalent\u202Fexperience. Typically requires\u202F10\u002B years of professional\u202Fexperience and 5\u002B years of\u202Fdiversified program leadership, planning,\u202Fcommunication, organization,\u202Fand people motivation skills (or\u202Fequivalent experience).\u00A0\u003C/li\u003E\u003Cli\u003EProven executive accountability for enterprise\u2011scale Salesforce programs spanning multiple orgs, business units, and geographies.\u00A0\u003C/li\u003E\u003Cli\u003EDemonstrated success partnering with senior business leaders to deliver measurable financial and operational outcomes.\u00A0\u003C/li\u003E\u003Cli\u003EDeep understanding of Salesforce architecture, integrations, data platforms, and enterprise delivery models.\u00A0\u003C/li\u003E\u003Cli\u003EStrong financial and portfolio management experience, including multi\u2011million\u2011dollar budgets and vendor ecosystems.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cbr /\u003E\u003Cp\u003E\u003Cb\u003EPreferred Qualifications:\u003C/b\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EBachelor\u2019s degree in information technology, Computer Science, or a related field.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EProven experience as a Salesforce Solution Architect or similar role.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExtensive experience with Salesforce Sales and/or Service Cloud, including hands-on implementation and customization.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience with Salesforce Life Sciences, Field Service Lightning cloud, and Marketing Cloud.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience with Salesforce Agentic AI\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExperience with patient support programs is highly desirable.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EStrong understanding of Salesforce best practices, data modeling, and security.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EExcellent problem-solving skills and the ability to work independently and as part of a team.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003EStrong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.\u00A0\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003ESalesforce certifications, such as Salesforce Certified Technical Architect (CTA), Salesforce Certified Application Architect, or Salesforce Certified System Architect, are a plus.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cbr /\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u002