Track Lead GIT

Job description

HCLTech is seeking two experienced professionals under one integrated critical role covering hybrid cloud and enterprise networking, multi-vendor firewall and VPN engineering, and controlled change execution. The team will provide senior technical ownership across on-premises, data-center and public-cloud environments, resolve complex incidents, lead root-cause analysis, deliver high-risk changes, strengthen security and operational resilience, and mentor L1/L2 engineers. Key Responsibilities • Act as the highest-level internal escalation point for firewall and VPN incidents, resolving complex, high-severity issues within SLA. • Perform deep-dive troubleshooting across Palo Alto, Fortinet, and Cisco FTD firewalls, including packet captures, session/flow analysis, and log correlation. • Design, review, and validate firewall rulebases, security policies, NAT, routing, and high-availability configurations. • Own the configuration, optimization, and troubleshooting of VPN and connectivity services: Remote Access VPN (RAVPN), Client-to-Site (C2S), Site-to-Site (S2S), and SD-WAN. • Manage and maintain centralized management platforms — Panorama, FortiManager/FortiAnalyzer, and Cisco FMC — including policy push, object management, upgrades, and health monitoring. • Plan and execute firmware/software upgrades, patching, and hardware refreshes with proper change management. • Conduct root cause analysis (RCA) for recurring and major incidents and drive permanent corrective actions. • Harden firewall configurations against security best practices and support audit, compliance, and vulnerability remediation activities. • Create and maintain HLDs/LLDs, runbooks, SOPs, and knowledge base articles. • Engage and manage vendor TAC cases through to resolution. • Mentor and provide technical guidance to L1 and L2 engineers. • Participate in an on-call rotation for critical escalations. Skill Requirements Firewall Platforms • Palo Alto Networks (PA): Advanced hands-on experience with PA-Series NGFW, App-ID, User-ID, Content-ID, security profiles, zones, and troubleshooting. • Fortinet (FortiGate): Strong expertise in FortiGate NGFW policy design, security profiles, VDOMs, and troubleshooting. • Cisco FTD & FMC: Solid experience administering and troubleshooting Cisco Firepower Threat Defense (FTD) firewalls managed via Firepower Management Center (FMC). Management Platforms • Panorama – centralized management for Palo Alto. • FortiManager / FortiAnalyzer – centralized management, logging, and reporting for Fortinet. • Cisco FMC – centralized management for FTD. Connectivity & VPN Services • RAVPN (Remote Access VPN): GlobalProtect, FortiClient/SSL-VPN, Cisco AnyConnect/Secure Client. • C2S (Client-to-Site): Client-based secure remote connectivity. • S2S (Site-to-Site VPN): IPsec/IKEv1/IKEv2 tunnels, route-based and policy-based VPNs. • SD-WAN: Design, deployment, and troubleshooting on Fortinet, Palo Alto (Prisma SD-WAN), and/or Cisco platforms. Core Networking • Strong TCP/IP, routing (BGP, OSPF, static), NAT, VLANs, and QoS fundamentals. • Proficiency with packet capture and analysis (Wireshark, tcpdump, platform-native captures). • High Availability (Active/Passive, Active/Active) design and troubleshooting. Secondary (Good-to-Have) Skills • Cloud security and firewalling (Azure, AWS, GCP) and Prisma Access / SASE. • Zero Trust Network Access (ZTNA) concepts and deployment. • Automation and scripting (Python, Ansible, REST APIs) for policy and configuration management. • Integration with SIEM, NAC, and MFA/identity solutions. • Experience with ITSM tools (ServiceNow) and structured change/incident/problem management (ITIL). • Basic knowledge of Tufin, XSOAR Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. 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