Field Service Manager

Job description

The Field Service Manager (FSM) is responsible for operating and growing the assigned territory as a business owner, with ownership of customers, field service activities, service delivery, and financial performance. The FSM reports to SBM and leads assigned region’s Field Service Specialists (FSS) and make sure deliver Honeywell value to customer through all kind of site event and works closely with Account manager, Technical Solution Consultants (TSC), Field Operation Manager, Project manager and P& E teams, and other internal stakeholders to develop and execute growth strategies, strengthen customer relationships, and ensure effective delivery of service commitments. The role is also responsible for developing field service capability, identifying required resources and investments, and ensuring contribution of Korean LSS business growth and hit given AOP through collaboration with other function and regions.